Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Sandeep K.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

Solid browser-based performance.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

It’s the best because that doesn’t feel like a weight on my system. I can have a meet call open while i'm running heavy software in the background. Other apps seem to use up the cpu and slow my entire computer down. Meet is really well designed for the web. It is the most professional tool for video i've found that's also lightweight.

What is your favorite aspect of this product?

The “report a problem” feature is, in fact, helpful. Sent a couple of reports for sound issues and seen an improvement in the last release. The blurring is extremely slight and much more pleasing than the fake office backgrounds. I also love how simple it is to change between cameras and mics.

What do you dislike most about this product?

It lacks a built-in method of taking notes during the meeting. You need to open a different doc for that. Also, the gallery view doesn’t always feature the people actually talking — a little confusing with larger groups.

What recommendations would you give to someone considering this product?

This is for the power user who has a lot of apps open at once. It’s a trusty tool that won’t make your system crash on you in the middle of an important presentation.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Caring

Cons

  • Vendor's Interest First
  • Slower Product Innovation
  • Less Transparent

Isha S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

great for education

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I’ve done this for classes and it’s superior to the other options simply because of google classroom. it generates links for each class itself which is greatyy cool and helps keeping organized. it’s best for teachers, because it knows enough to keep students in a controlled environment where the teacher wields all the power to mute or remove people quickly.

What is your favorite aspect of this product?

the breakout rooms are similarly a breeze to create on the fly. i can simply drag and drop students into groups, then send them a message all at once. and the auto attendance feature is also time saving. i receive an email after the class listing everyone who was there and for how long.

What do you dislike most about this product?

the mobile edition is not as complete as desktop one. students on tablets can end up blind to the whiteboard or shut out of polls. it needs more of a consistent feature set between devices.

What recommendations would you give to someone considering this product?

i would highly suggest it for teachers or anyone running workshops. it contains just enough “pro” features to handle a crowd without being scary.

Pros

  • Efficient Service
  • Respectful
  • Client Friendly Policies
  • Acts with Integrity

Adeel A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2026

Simple, Fast, and Reliable for Everyday Meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

What really sets Google Meet apart from other video‑meeting tools is how seamlessly it connects with the rest of Google’s apps. Jumping from a calendar invite straight into a meeting, sharing a file from Drive, or collaborating on Docs during a call all feels quick and effortless. It’s simple, clean, and doesn’t overwhelm you with too many options, which makes it easy for anyone to join and participate without confusion.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is how quick and effortless it is to join and start meetings. There’s no complicated setup, everything loads fast, and it works smoothly across devices without you having to adjust much. It’s especially convenient when you’re already using Gmail or Google Calendar, because everything connects in a way that saves time and keeps things simple.

What do you dislike most about this product?

The thing I dislike most about Google Meet is that some of the controls still feel a bit limited, especially when you’re trying to manage a busy meeting with many participants. Simple tasks like organizing who’s speaking or keeping track of shared content can feel a little restricted compared to other platforms. It works well for everyday calls, but a few of the advanced controls could definitely be more flexible.

What recommendations would you give to someone considering this product?

If you’re thinking about using Google Meet, I’d recommend it if you want something simple, reliable, and easy for anyone to join without extra setup. It works especially well if you already use Google’s other apps, since scheduling, sharing files, and collaborating all fit together smoothly. Just keep in mind that some of the more advanced meeting controls are limited, so it’s best suited for teams that prefer a straightforward, no‑frills meeting experience.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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