Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2026

Let's Joined-Google meet

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2026

I really enjoy all the features in the google meet

Likeliness to Recommend

10 /10

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Priti K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

Best For The Google Ecosystem.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

If you spend all your and your productivity team’s brainpower in google docs and sheets, this is the one tool that makes sense. Now you can even share a doc and look at your peoples’ faces in the same tab at the same time. It’s the best is that it eliminates of having to jump between different windows. It makes the computer feel of one piece instead of a series of separate apps.

What is your favorite aspect of this product?

The “companion mode” is particularly useful for hybrid meetings, where some attendees are in the office and others are at home. It allows the people in the chat room to join without audio so they can still see the chat and use features. The quality of the blur background is also very professional, and it helps me to cover up my mess home office.

What do you dislike most about this product?

It misses a bit of the deep integration with third party apps like jira or trello that other platforms offer. You’re pretty much locked into the google ecosystem. Also, fullscreen is a little sketchy with macs.

What recommendations would you give to someone considering this product?

This one's for any and everybody who is "all in" to google. It really streamlines the flow of your video process, and is all in one place.

Pros

  • Continually Improving Product
  • Reliable
  • Caring
  • Respectful

Cons

  • Inhibits Innovation
  • Charges for Enhancements
  • Security Frustrates

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