Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Jonathan H.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Refreshingly simple video conferencing

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

What differentiates Google Meet from other similar products is how refreshingly simple the interface is. It is very easy to use, on both the desktop web site and the mobile application.

What is your favorite aspect of this product?

My favourite aspect of Google Meet is the video conferencing quality. I've found it to give superior video quality to the two competitors I have tried.

What do you dislike most about this product?

To date, I have not found anything to dislike about Google Meet.

What recommendations would you give to someone considering this product?

I recommend trying Google Meet, as there is a perfectly usable free tier with a 1 hour limit. I chose Google Meet due to the superior video quality, and you can assess this for yourself by trying it out.

Pros

  • Includes Product Enhancements
  • Enables Productivity
  • Helps Innovate
  • Reliable

Cons

  • Leverages Incumbent Status
  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Vendor Selection and Purchasing
Validated Review
Anonymous Reviewer

Submitted Feb 2022

google meet is fast and easy to use

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Inspires Innovation
  • Caring
  • Respectful

Akari E.

  • Role: Industry Specific Role
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Collaborate Through Video Conferencing

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It helps to collaborate on video meetings. It facilitates in presenting business proposals, collaborates on various assignments or face to face chats. It helps organizations and schools in live streaming you can also invite others to join your video conferences and meetings. It helps in automatically adjusting your speed of the network to maintain high quality based video calls. No plugins are required to join meetings.

What is your favorite aspect of this product?

It helps in watching meetings later as recording feature is provided in it to record meetings. It also helps in conducting on-the-fly meetings. It also helps in accessing hangout chats. It automatically improves employee satisfaction by allowing them to work remotely.

What do you dislike most about this product?

While sharing windows, it does not show its drop-down menus. You may face issues in browsers if you are using video drivers and video adaptors that are not compatible with it. It sometimes does not show PowerPoint slides to viewers while sharing windows. Its old mobile version is not working you have to update its mobile app to use it on your mobile devices.

What recommendations would you give to someone considering this product?

You can easily join the meeting by clicking on provided links. It is also providing encryption for your video and audio streaming. Your meetings can be easily shared with almost 100,000 viewers. Google Meet is an amazing meeting solution and recommended to all.

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

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