Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2023

user-friendly for small meetings

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Maria P.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy and outstanding Platform

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

We use Google meet to contact our overall and public clients since it gives us the possibility of finishing our conversations either from a PC, tablet, or compact with an exceptionally fast organization since it contains an overall coordinated program, we moreover use it to send messages to our teammates, share reports, screen and access voice message in an essential, speedy and significantly capable way. Talking with people in my workspace. My gathering used to sit in different designs so prattle was the most effective way to connect to take a gander at the endeavor status and various nuances.

What is your favorite aspect of this product?

It is an outstandingly striking open stage since it offers clients the to collaborate through stations like messaging, VoIP, and video correspondence, Google meets furthermore allows us to get to clearly from the Microsoft Office application, where you snap and you can start the call voice and video, talk or shared social events, it in like manner has a particularly made specific assistance since it answers really at whatever point you need it and quickly settles any errors or question it contains. You can similarly share little records, smileys, etc. You could change your continuous status like away, on the web, disengaged, lunch, etc.

What do you dislike most about this product?

Google meet is one of the additional provoking communicators for new clients to comprehend. The central thing I scorn is that you can't send messages to a person if he/she is showing detached status. It should have utilized that expecting you mistakenly establish a connection with a detached individual, they should get a notification in email or somewhere else so they will realize that someone is endeavoring to an interface. I have lost a lot of messages in my workspace along these lines. Regardless, everything is superb with this gadget.

What recommendations would you give to someone considering this product?

I endorse this assistance to outfit extraordinary correspondence with your clients and further foster their business associations as it gives splendid videoconferences where the call has a phenomenal video limit and contains capacities where you can send a call with a couple of workgroups quickly and without correspondence issues. Affiliations, it in like manner has an especially educated about the assistance and presents with the objective that you can get more data about the stage.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

Jonathan W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Lacks customer journey features eg. Ease of use

Likeliness to Recommend

2 /10

What differentiates Google Meet from other similar products?

Nothing really. That's what disappointed most

What is your favorite aspect of this product?

Nothing really to report as a favourite

What do you dislike most about this product?

The ease of use and aesthetics compared to similar products

What recommendations would you give to someone considering this product?

Scan the market and try other options first

Pros

  • Unique Features
  • Fair
  • Helps Innovate
  • Reliable

Cons

  • Wastes Time
  • Slower Product Innovation

Most Popular Google Meet Comparisons