In Partnership With SelectHub
What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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In Partnership With SelectHub
Looker Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
98 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
BI Security
Dashboard
Data Exploration and Visualization
Collaboration
Operational Reporting Capabilities
Real-Time Visualization
Spatial Analysis
Data Modelling Tools
Data Connectors and Data Mashup
Self Service and Ad Hoc Capabilities
BI Platform Administration
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Customer Intelligence
Score 8.7
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Sales Analytics
Score 8.6
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Business Intelligence & Analytics - Midmarket
Score 8.6
View Looker in this category (opens in a new tab)
Retail Analytics
Score 8.3
View Looker in this category (opens in a new tab)
Looker Reviews
Sudarshan D.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Makes working with data a lot easier
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker is different from other products as it has smooth cloud integration, and they are easy-to-use dashboards.
What is your favorite aspect of this product?
My favorite aspect of this product is to build and customize dashboards with easy, quick and clear insights.
What do you dislike most about this product?
Honestly, there’s nothing I dislike about this product so far.
What recommendations would you give to someone considering this product?
I’d recommend it to anyone looking for a clean, reliable, and easy-to-use BI tool for dashboards and data insights.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Riya D.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Transforming Raw Data into Clear with ease
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker stands out by making it easy to turn complex data into clear, shareable insights without needing constant IT help.
What is your favorite aspect of this product?
My favourite aspect of this product is that it quickly build and customise dashboards to spot trends and share insights.
What do you dislike most about this product?
I dislike this product that it becomes a bit slow when handling very large datasets which makes me delay in my works.
What recommendations would you give to someone considering this product?
. I would recommend using the easy-to-use dashboards and strong data modelling, but make sure to learn more about its detailed features to get the most benefits from this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
John O.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted May 2025
Flexible Analytics Platform with Room for AI
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker differentiates itself from other BI and analytics platforms through its unique approach to data modeling, cloud-native architecture, and strong developer-centric features
What is your favorite aspect of this product?
My favorite aspect of Looker BI is its LookML data modeling layer. This feature provides a powerful, reusable, and centralized way to define business logic and metrics, which ensures consistency across all reports and dashboards.
What do you dislike most about this product?
What I dislike most about Looker BI is its steep learning curve and complexity for new users, especially those without a technical background.
What recommendations would you give to someone considering this product?
Looker thrives in environments with strong data engineering or analytics engineering resources who can build and maintain LookML models. Ensure you have or can hire talent comfortable with SQL and LookML coding. Spend time upfront designing a clean, reusable LookML data model. This foundation will pay off with consistent metrics, easier maintenance, and scalable self-service analytics.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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