Looker
8.4 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Enterprise category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

96 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative
3% Neutral
97% Positive

Pros

  • Respectful
  • Saves Time
  • Includes Product Enhancements
  • Efficient Service

Feature Ratings

Average 79

BI Security

84

Dashboard

84

Data Exploration and Visualization

84

Collaboration

82

Operational Reporting Capabilities

82

Real-Time Visualization

82

Spatial Analysis

81

Data Modelling Tools

80

Data Connectors and Data Mashup

79

Self Service and Ad Hoc Capabilities

79

BI Platform Administration

79

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Breadth of Features

80

Business Value Created

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Ease of Customization

77

Availability and Quality of Training

77

Vendor Support

76

Ease of Data Integration

76

Quality of Features

75

Looker Reviews

Rintu K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2026

Centralized Data Modeling with Great Governance

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker’s LookML modeling layer separates business logic from dashboard creation, ensuring standard metric definitions across client projects. Instead of copying logic into individual reports, our team maintains a single source of truth, allowing us to build consistent, scalable reporting environments for engineering workflows.

What is your favorite aspect of this product?

In-database querying via Git version control lets us manage analytical metrics just like software code. This simplifies code reviews and prevents broken dashboards across teams while pushing execution directly to our underlying warehouse.

What do you dislike most about this product?

The initial learning curve for LookML is steep for non-developer analysts. Additionally, custom visual rendering can feel limited compared to dedicated visualization tools without writing custom JavaScript code.

What recommendations would you give to someone considering this product?

Ensure your organization has data engineers capable of building and maintaining LookML. It is ideal for teams needing strict metric governance, but less suited for non-technical users expecting quick, self-service drag-and-drop report creation.

Pros

  • Effective Service
  • Inspires Innovation
  • Saves Time
  • Acts with Integrity

Bhavik B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Looker is a Great for Developers on Data Modeling.

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

The defining feature of Looker is as it has its own proprietary semantic modeling language called LookML. Looker, unlike visual drag-and-drop tools like Tableau, treats data logic as code. This enables associate developers like us to leverage Git version control, establish a git single source of truth with ease, and continuously deploy centralized metric definitions across the organization.

What is your favorite aspect of this product?

LookML IDE. From union of branches to thumbs up, as a junior dev I enjoy working with my work as separate branch and commit changes to data model and open PR for observation from peers. It integrates standard software engineering best practices into the analytics workflow, thus enabling much safer and easier collaboration.

What do you dislike most about this product?

Arguably the biggest obstacle is the learning curve that comes with LookML. It is a proprietary language, developers who are new to the database cannot get by on standard SQL knowledge cost.

What recommendations would you give to someone considering this product?

Take LookML Course before trying to build complex models. Enforce a naming convention and peer-review process ASAP. Finally, optimize your base data warehouse because Looker depends a lot on the performance of the underlying database to execute final complex SQL queries for visualizations in dashboards.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Cons

  • Vendor Friendly Policies

Sejal A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2026

Unifying Global Data Across Multiple Regions!

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

Looker’s cloud-native architecture is a real plus and allowing for super easy global deployment. Others have either regional latency or disconnected database links. Looker’s integration with the major cloud data warehouses means that our offices around the world, from Tokyo to New York, all have fast reliable access to our global datasets.

What is your favorite aspect of this product?

The localised time zone handling and multi-currency support features are total life savers for global operations and we can easily build a single operational dashboard that automatically changes its numerical formats and timeframes based on the viewer’s specific geographic location, saving us countless hours of manual data conversion.

What do you dislike most about this product?

It’s difficult to provide global technical support due to the need for specialised knowledge of LookML. When an analyst in Europe comes across a modelling error, they often have to wait for our core data team in America to come online, creating frustrating delays in our fast-paced international operational workflows.

What recommendations would you give to someone considering this product?

If you are global, the first thing you need to do is standardise your underlying data warehouse structure. Looker is awesome, but it just reflects the quality of your cloud database. Have technical ambassadors in different time zones who understand the basics of LookML to be able to provide immediate support and not create a bottleneck in workflow across international teams.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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