What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Electronic Signatures
Version Management
Field Configuration and Customization
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Google Forms Reviews
Sushant C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
no nonsense form builder that works
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Forms google wins because it doesn't have the clutter of pro features that i won't ever use. google forms is the best because it is lightweight, and it loads fast even with slow connection speeds. i use google forms for everything from internal employee surveys to customer satisfaction polls. the fact that i can see result of the form as a pie chart instantly is a huge benefit to quick presentations. google forms is the most straightforward tool i've found in everything i do.
What is your favorite aspect of this product?
I really like the ease of sharing. i can just send a link, an email, a qr code even. the interface for adding questions is very smooth, just drag and drop to recap things. the ability to add collaborators on means that my whole team can pitch in on the wording. it's also nice that this automatically saves as i type, so i never lose stuff that was there. it's so sleek it makes you forget we get this for free.
What do you dislike most about this product?
I hate that you can't easily make payments via form. you have to set up third-party add-ons which can be a bit clunky to set up and don't always work perfectly.
What recommendations would you give to someone considering this product?
It is the best entry level form builder out there. if you need to get a survey live in minutes, this is your best bet. i use it every week, and have never failed with it once.
Pros
- Helps Innovate
- Saves Time
- Altruistic
- Reliable
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Britt S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2026
So easy to use and love that it's free!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's super easy to use and most people are familiar with the user experience since Google has been on the market for a very long time and most people have filled out a Google Form at some point.
What is your favorite aspect of this product?
I love that it's free and easy to set up. It's really easy to customize the form which makes it so easy to match your own branding and collect the data you need.
What do you dislike most about this product?
There isn't really anything I dislike about Google forms, but I do dislike that Google collection shares data for marketing purposes so that is one thing I wish the company would do differently.
What recommendations would you give to someone considering this product?
It's absolutely worth using when you need to collect information through a simple form, for instance with a survey or a new client on boarding form. Especially since it's free!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Vaibhav k.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2026
Simple, efficient and reliable for daily usage
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Easy to use
What is your favorite aspect of this product?
Integration with google Workspace
What do you dislike most about this product?
Limited customisation
What recommendations would you give to someone considering this product?
You can easily connect it with google sheet
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
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