Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Survey Software category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Questionnaire Design/Survey Builder

85

Mobile Support

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

82

Branching and Logic

82

APIs and Integration

82

Customizable Branding

82

Multi-Channel Distribution

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Arnaldo B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

excellent service of google forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out above the others for its simple way of working because they do not simply offer me a page where we can add any type of question or fill-in box so that the person who receives the form can fill it in with their information and that is how it reaches us. quickly effective and very easy. Because there are other companies that are dedicated to the same thing, but it is often more complicated, they have to pay for a service with a very high cost and it is not something that everyone can afford. On the other hand, with Google, since it is free, it is much better and meets

What is your favorite aspect of this product?

To learn how to use this tool, it is not necessary to take a course or anything like that, simply by accessing with our Google account we can access this service and add all the questions that we need for the person or the other user or group to answer, we can do any type of question and they will have to fill in a text box or simply with simple selection choose the answer they want and so that information will reach us via Google forms which makes it one of the most effective and instantaneous tools for this type of requirement

What do you dislike most about this product?

The Google Forms drop program is that the amount of information that we can request is a little decreased because we have a certain number of spaces that we virtually cannot go beyond, that is, we have to fix it with the number of steps that they offer us for everything that we want to request in the form, I am a little limited before but at the same time it makes all the information really effective because we only rely on what we need and not on other things that do not interest us, I also do not like its interface a bit because one of the simplest worldwide on the internet

What recommendations would you give to someone considering this product?

I could easily recommend this service because it has simply complied with what I require and with what it says to offer, it does not promise to be the best service, but the most effective one that helps you share on other social networks or send it by mail without so much limitation because it is a of the largest companies or services that Google provides, which makes it always very safe and we can also reach any group that needs to request such information. This service is also used a lot by companies to recruit employees or certain specific services, so I highly recommend it so much

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Corrine G.

  • Role: Consultant
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Really easy to use, even for beginners

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I love that they're always easy to make and easily available from my Google account. That way I can easily access all my forms from my account, even if I'm on a different device

What is your favorite aspect of this product?

The ease of use and how easy it is to send it out to our teams

What do you dislike most about this product?

Sometimes there are "permission" issues if you're logged into another account and I wish this was a bit easier to manage.

What recommendations would you give to someone considering this product?

Worth having as it is really easy to use and makes asking questions for the team more fun than just sending an email.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Alberta A.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easiest to collect surveys

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

As a component of Google Apps for Work, Google Forms is an app for producing forms and surveys. The user-friendly interface of the software, which has drop-down lists of options and drag-and-drop question re-ordering, is comparable to that of a document editor. Users can include video and image codes in polls.

What is your favorite aspect of this product?

As a component of Google Apps for Work, Google Forms is an app for producing forms and surveys. The user-friendly interface of the software, which has drop-down lists of options and drag-and-drop question re-ordering, is comparable to that of a document editor. Users can include video and image codes in polls.

What do you dislike most about this product?

The software doesn't work well with other third-party programs that aren't compatible with Google products, and Google Forms doesn't offer form features that are included with a commercial form builder program. These are the only drawbacks. I thought the program was so much like MS Forms that it might as well have been the same package. The need for anything to set them apart exists.

What recommendations would you give to someone considering this product?

When we need immediate employee feedback, Google forms are our go-to solution! Making a Google form, sharing it with our staff, and seeing the results are all quite simple. In addition to the simple Google Account integration with Google Forms, creating and launching a form for your particular objective is also fairly simple.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Most Popular Google Forms Comparisons