Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

85

Mobile Support

84

Questionnaire Design/Survey Builder

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Branching and Logic

82

Data Analysis and Visualization

82

APIs and Integration

82

Multi-Channel Distribution

81

Customizable Branding

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

85

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Patricio G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

the best service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I've always thought how wonderful Google Forms is and how it differs from similar companies in that its interface is more intuitive, that the forms are easy to customize and configure, that there are a variety of question type options to choose from, and that it offers tools to share and analyze the results of the questionnaires after collecting them. Google Forms are free, which makes them even more attractive to those who don't have a budget for a paid survey service

What is your favorite aspect of this product?

What excites me the most about google forms is its awesome way of creating a form where you can choose from a variety of options to create a variety of questions, as well as the ability to customize your form with attractive themes. the ease of sharing the form with other users is also a great feature for those who want to collect information from multiple people. The responses received can be easily organized into a table or graph for better visualization, there is an analytics feature that allows you to analyze the collected data to identify trends and patterns.

What do you dislike most about this product?

Incredibly, even though it is one of the platforms that I use the most, Google forms has its small negative sides and that is that sometimes the designs and the customization of the forms are not very good, if you do not have a Google email account, you will not be able to send the forms. forms to your contacts, something that can be inconvenient for some people and the forms created with Google are not very intuitive for users, since the designs are very basic and there is not much option to customize it, the results of the forms are stored into a Google file that must be downloaded and then converted to a more suitable format

What recommendations would you give to someone considering this product?

I still use Google Forms today and recommend it as a great tool for data collection. With Google Forms you can easily create surveys and forms, share them with other users, collect responses online, and analyze the results. It's free, easy to use, secure, and offers a variety of options to customize your surveys to meet your needs. It is also compatible with all devices, making it easy to collect data anywhere, and offers a variety of tools such as charts, layouts, and templates, so you can present your results clearly and intuitively

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Shivaling P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

great functiionalities and usability! totally like

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

its integration with a variety of gsuite tools and making it work seamlessly across business softwares available.

What is your favorite aspect of this product?

my favourite aspect is its clear font structure and better readability

What do you dislike most about this product?

i dislike its ui elements which need to be made changes into it.

What recommendations would you give to someone considering this product?

i recommend this product for better business processes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Leonel G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

There are many advantages of having Google Forms.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

One of the things that make this program fantastic and that it is our first option is the ease of integration and simplicity when creating each of the surveys for our clients and employees of the company, the versatility of this program allows us to have a better visualization quality of each detail that answers each of the forms that are used, Google Forms is one of the best tools that we know of in the market to ask endless questions on the web, the function of this program is to collect all the more concurrent questions and answers and allow each of its users to analyze and study each of the data that is presented.

What is your favorite aspect of this product?

Google Forms has made it easier for us to collect information that our clients and company colleagues want to know, this is possible by creating forms that present questions with the aim of adding to the company, the versatility of this program allows us to customize each of the surveys for the comfort and ease of response of each of the respondents, we really like Google Forms because it is the program that provides security individually to each of the people who are in charge of attending the surveys, this speaks highly of our work since you can study the results anonymously,

What do you dislike most about this product?

The only negative aspect of this program that I have gotten in all the time that I have been using it is sometimes certain limits in the number of questions and implementation of other types of files, it is only a matter of expanding the functions for users in a future update of the software, for the other features of the program I am quite happy with the work I have had with this program.

What recommendations would you give to someone considering this product?

There are many advantages of having Google Forms in your work area since with the help of this program you can carry out an endless number of form surveys to a sector of people who want to know their knowledge of a specific area as well as it can be implemented I recommended each of your clients because thanks to this program I have been able to study many aspects that benefit my company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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