Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Survey Software category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Questionnaire Design/Survey Builder

85

Mobile Support

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

82

Branching and Logic

82

APIs and Integration

82

Customizable Branding

82

Multi-Channel Distribution

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Nicholas B.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good for gathering information and feedback.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It allows me to quickly create and distribute forms with a variety of question types like, multiple choice, short answer, and rating scales. I can also distribute forms through a link or embed them in a website, and responses can be collected and analyzed in real-time.

What is your favorite aspect of this product?

I use Google Forms to gather and analyze data related to our construction projects. I use it to create and distribute surveys, quizzes, and other forms to gather information and feedback from employees, customers, and other stakeholders.

What do you dislike most about this product?

I feel that it is not robust as some other survey and form-building tools. However, it is a great product.

What recommendations would you give to someone considering this product?

They should give it a try. It is a free tool which is an advantage for any company as it allows us to gather data without incurring additional costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramiro L.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

It is the best option to receive live comments

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

To collect user input, we employ Google Forms. Its user interface is intuitive and easy to grasp. People have faith in Google Forms since they are so widely used.

What is your favorite aspect of this product?

To make and distribute student quizzes, I utilize Google Forms. Google Forms has also been used to draft and sign legal papers by yours truly. I use the software to administer quizzes to my distance education students. This information will help me evaluate my pupils' knowledge of the topic being tested.

What do you dislike most about this product?

It's unfortunate that there's not much room for personalization. In most cases, smaller businesses benefit the most. Definitely not something I'd suggest for a big company. Neither your own domain name nor custom branding can be included.

What recommendations would you give to someone considering this product?

When doing online courses, Google Forms proves to be a valuable resource. The program enables in-the-moment testing, and it also blocks pupils from switching tabs mid-test.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Sarah J.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

"Poll-ing the Pros and Cons on Google Forms.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It allows for easy collection of responses in a centralized location, rather than having to sift through multiple email threads. It is particularly useful for quick surveys and has been adopted by various departments internally.

What is your favorite aspect of this product?

The ease of use makes it simple for us to set up new surveys and check in on employee well-being, especially during times when there is limited face-to-face interaction. Additionally, it provides a way to quickly gather data and customize surveys as needed.

What do you dislike most about this product?

It has limited design customization options. Also, the only answers allowed are text. One cant upload pictures when answering questions.

What recommendations would you give to someone considering this product?

Google Forms is an effective tool for a variety of purposes such as employee pulse surveys, customer satisfaction surveys, and forms for contracts. It is also useful for organizing events and elections.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons