Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Acts with Integrity
  • Reliable
  • Respectful

Feature Ratings

Average 83

Collaboration

86

Questionnaire Design/Survey Builder

85

Mobile Support

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

82

Branching and Logic

82

APIs and Integration

82

Customizable Branding

82

Multi-Channel Distribution

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

85

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Samantha H.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Incredibly Easy to Use!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are the best option because it has all of the features and information you need while also being simplistic in its function. I really appreciate the user-friendliness and design of the whole platform. Makes sending our surveys so easy!

What is your favorite aspect of this product?

My favorite aspect is the ability to look at everyone's results from the survey all in one place on the platform. I also really like that you can shorten the survey URL when sending it out to get responses!

What do you dislike most about this product?

I have found that the customization and design of this platform can be very limiting. I've been able to still use it effectively, but it would be nice to have the option of making more personalized changes.

What recommendations would you give to someone considering this product?

I would recommend using it often! I've found that getting the whole team's feedback, even with small decisions can make such a difference!

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Helps Innovate

Kathy J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Forms Is Affordable to Use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Creating eForms using Google Forms is an easy task, making it a better tool than other similar products. Google Forms has incredible features that are easy to understand.

What is your favorite aspect of this product?

I like the ease of use of Google Forms when it comes to creating eForms. Google Forms is affordable to use when it comes creating eForms and online surveys.

What do you dislike most about this product?

Google Forms is affordable to use and flawless. I do not experience challenges when using Google Forms.

What recommendations would you give to someone considering this product?

I highly recommend Google Forms. Google Forms is so easy to use and affordable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patricio G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

the best service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I've always thought how wonderful Google Forms is and how it differs from similar companies in that its interface is more intuitive, that the forms are easy to customize and configure, that there are a variety of question type options to choose from, and that it offers tools to share and analyze the results of the questionnaires after collecting them. Google Forms are free, which makes them even more attractive to those who don't have a budget for a paid survey service

What is your favorite aspect of this product?

What excites me the most about google forms is its awesome way of creating a form where you can choose from a variety of options to create a variety of questions, as well as the ability to customize your form with attractive themes. the ease of sharing the form with other users is also a great feature for those who want to collect information from multiple people. The responses received can be easily organized into a table or graph for better visualization, there is an analytics feature that allows you to analyze the collected data to identify trends and patterns.

What do you dislike most about this product?

Incredibly, even though it is one of the platforms that I use the most, Google forms has its small negative sides and that is that sometimes the designs and the customization of the forms are not very good, if you do not have a Google email account, you will not be able to send the forms. forms to your contacts, something that can be inconvenient for some people and the forms created with Google are not very intuitive for users, since the designs are very basic and there is not much option to customize it, the results of the forms are stored into a Google file that must be downloaded and then converted to a more suitable format

What recommendations would you give to someone considering this product?

I still use Google Forms today and recommend it as a great tool for data collection. With Google Forms you can easily create surveys and forms, share them with other users, collect responses online, and analyze the results. It's free, easy to use, secure, and offers a variety of options to customize your surveys to meet your needs. It is also compatible with all devices, making it easy to collect data anywhere, and offers a variety of tools such as charts, layouts, and templates, so you can present your results clearly and intuitively

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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