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GitLab Inc.

GitLab

Composite Score

9.0 /10

CX Score

9.3 /10

98 Reviews Write a Review

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What is GitLab?

With GitLab, Security is built into the CI pipeline, out of the box. Every code commit is automatically scanned for security vulnerabilities in your code and its dependencies. Actionable results are delivered to the developer in their native workflow for rapid remediation.

Company Details

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Awards & Recognition

GitLab won the following awards in the Application Security Testing category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2026

2026 Data Quadrant Champion

2026

9 Top Rated Capabilities

16 Top Rated Features

2026

GitLab Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GitLab.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GitLab?

1% Negative

1% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Client Friendly Policies

Feature Ratings

Average 86

SDLC Integration

Vulnerability Scanning

Static Application Security Testing (SAST)

Container Security Testing

Risk Scoring

Policy Engine and Enforcements

Dynamic Application Security Testing (DAST)

False Positive Remediation

Integrated Development Environment (IDE) plug-in

Interactive Application Security Testing (IAST)

Software Composition Analysis (SCA)

Vendor Capability Ratings

Average 86

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Vendor Support

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

GitLab Reviews

Mahak J.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Unique All-in-One DevOps But Evaluate Needs

Likeliness to Recommend

9 /10

What differentiates GitLab from other similar products?

GitLab Ultimate stands out from similar products by offering a unified DevOps platform. While competitors may excel in specific areas like code version control (e.g., GitHub) or continuous integration/continuous delivery (CI/CD) (e.g., Jenkins), GitLab Ultimate integrates these functionalities alongside project management, security features, and application monitoring, creating a seamless development lifecycle. This all-in-one approach can improve development team efficiency and reduce context switching between various tools.

What is your favorite aspect of this product?

My favorite aspect of GitLab Ultimate is its ability to streamline the development workflow. Version control, issue tracking, code reviews, CI/CD pipelines, and container management are all accessible within a single platform. This fosters better collaboration between developers, operations teams, and other stakeholders as everyone has a centralized view of the project's progress.

What do you dislike most about this product?

While GitLab offers numerous integrations, some users might find limitations for highly specialized tools. Integrating these might require additional configurations or workarounds. Additionally, the cost of GitLab Ultimate can be a consideration, especially for smaller teams. It's crucial to evaluate your specific needs and team size to determine if the comprehensive features justify the pricing structure.

What recommendations would you give to someone considering this product?

Carefully assess your team's size, development workflow, and existing tools. GitLab Ultimate shines with its all-in-one approach, but if your team already has strong solutions for specific areas like code security or infrastructure management, the cost of Ultimate might not be justified.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Naman R.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

ASHUTOSH P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Comprehensive DevOps solution with robust security

Likeliness to Recommend

7 /10

What differentiates GitLab from other similar products?

Comprehensive DevOps Platform and Scalability and performance

What is your favorite aspect of this product?

GitLab Ultimate's seamless integration of comprehensive DevOps tools within a single platform stands out as a key advantage for efficient software development.

What do you dislike most about this product?

learning curve challenging or its interface less intuitive compared to other platforms.

What recommendations would you give to someone considering this product?

Prioritize thorough evaluation

Pros

Continually Improving Product
Reliable
Respectful
Acts with Integrity

GitLab

What is GitLab?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

GitLab Ratings

91 Likeliness to Recommend

99 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love GitLab?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

SDLC Integration Integration with source code repository, pipeline, etc.

Vulnerability Scanning Identify security vulnerabilities in applications and middleware.

Static Application Security Testing (SAST) Analyzes application source code to identify potential security vulnerabilities.

Container Security Testing Analyzes application containers to identify security vulnerabilities.

Risk Scoring Provides an overall risk score that consolidates and normalizes assessment results and allows for comparisons against other third parties.

Policy Engine and Enforcements Includes standard and/or customizable security policies, and the ability to enforce policies.

Dynamic Application Security Testing (DAST) Analyzes applications while in runtime to identify potential security vulnerabilities.

False Positive Remediation Resolves false positives using either human curators and/or machine-enabled algorithms.

Integrated Development Environment (IDE) plug-in Provides plug-ins or other means to integrate directly into popular Integrated Development Environments (IDEs).

Interactive Application Security Testing (IAST) Analyzes applications while in runtime to identify potential security vulnerabilities, using automated or human interactions.

Software Composition Analysis (SCA) Analyzes libraries and other components of an application to identify potential security vulnerabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

GitLab Reviews

Mahak J.

Unique All-in-One DevOps But Evaluate Needs

Likeliness to Recommend

Pros

Naman R.

Likeliness to Recommend

Pros

ASHUTOSH P.

Comprehensive DevOps solution with robust security

Likeliness to Recommend

Pros

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