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GitLab Inc.

GitLab

Composite Score

9.0 /10

CX Score

9.3 /10

98 Reviews Write a Review

Claim Software

What is GitLab?

With GitLab, Security is built into the CI pipeline, out of the box. Every code commit is automatically scanned for security vulnerabilities in your code and its dependencies. Actionable results are delivered to the developer in their native workflow for rapid remediation.

Company Details

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Awards & Recognition

GitLab won the following awards in the Application Security Testing category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2026

2026 Data Quadrant Champion

2026

9 Top Rated Capabilities

16 Top Rated Features

2026

GitLab Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GitLab.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GitLab?

1% Negative

1% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Client Friendly Policies

Feature Ratings

Average 86

SDLC Integration

Vulnerability Scanning

Static Application Security Testing (SAST)

Container Security Testing

Risk Scoring

Policy Engine and Enforcements

Dynamic Application Security Testing (DAST)

False Positive Remediation

Integrated Development Environment (IDE) plug-in

Interactive Application Security Testing (IAST)

Software Composition Analysis (SCA)

Vendor Capability Ratings

Average 86

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Vendor Support

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

GitLab Reviews

Adnan K.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2024

A Comprehensive, All-in-One DevOps Platform

Likeliness to Recommend

10 /10

What differentiates GitLab from other similar products?

GitLab eliminates the need for multiple third-party tools by combining everything into a single application, which reduces the complexity of managing disparate tools and improves collaboration across teams.

What is your favorite aspect of this product?

My favorite aspect of GitLab Ultimate is its all-in-one DevOps platform that seamlessly integrates the entire software development lifecycle. Unlike many other tools that specialize in a single aspect of DevOps, GitLab Ultimate brings together source code management (SCM), CI/CD, security scanning, monitoring, and project management into a single, unified interface.

What do you dislike most about this product?

nothing really

What recommendations would you give to someone considering this product?

If managing the infrastructure and scalability of self-hosted GitLab is too complex or resource-heavy, consider using GitLab.com

Pros

Continually Improving Product
Helps Innovate
Reliable
Performance Enhancing

Sejal B.

Role: C-Level
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Well suited tool

Likeliness to Recommend

9 /10

What differentiates GitLab from other similar products?

It's easy integration with current environment

What is your favorite aspect of this product?

Easy to use, real time resolution can be possible because of this

What do you dislike most about this product?

Nothing to dislike, but a technical tool, so not for all.

What recommendations would you give to someone considering this product?

It's without a doubt one of the best tools available.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mukesh K.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Gitlab: really make a difference

Likeliness to Recommend

9 /10

What differentiates GitLab from other similar products?

The most significant difference in user experience is GitLab’s dedication to CI and a DevOps workflow.

What is your favorite aspect of this product?

In the GitLab workflow, you create multiple stable branches beyond the master, usually at least production and pre-production. That means a multiple-step testing process where a single code review upon the merge request isn’t enough.

What recommendations would you give to someone considering this product?

I would recommand that first do your research and make sure that your requirements are predefined. It will help you to get the rigth product for you.

Pros

Continually Improving Product
Reliable
Enables Productivity
Effective Service

GitLab

What is GitLab?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

GitLab Ratings

91 Likeliness to Recommend

99 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love GitLab?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

SDLC Integration Integration with source code repository, pipeline, etc.

Vulnerability Scanning Identify security vulnerabilities in applications and middleware.

Static Application Security Testing (SAST) Analyzes application source code to identify potential security vulnerabilities.

Container Security Testing Analyzes application containers to identify security vulnerabilities.

Risk Scoring Provides an overall risk score that consolidates and normalizes assessment results and allows for comparisons against other third parties.

Policy Engine and Enforcements Includes standard and/or customizable security policies, and the ability to enforce policies.

Dynamic Application Security Testing (DAST) Analyzes applications while in runtime to identify potential security vulnerabilities.

False Positive Remediation Resolves false positives using either human curators and/or machine-enabled algorithms.

Integrated Development Environment (IDE) plug-in Provides plug-ins or other means to integrate directly into popular Integrated Development Environments (IDEs).

Interactive Application Security Testing (IAST) Analyzes applications while in runtime to identify potential security vulnerabilities, using automated or human interactions.

Software Composition Analysis (SCA) Analyzes libraries and other components of an application to identify potential security vulnerabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

GitLab Reviews

Adnan K.

A Comprehensive, All-in-One DevOps Platform

Likeliness to Recommend

Pros

Sejal B.

Well suited tool

Likeliness to Recommend

Pros

Mukesh K.

Gitlab: really make a difference

Likeliness to Recommend

Pros

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