FLYR for Hospitality Logo Award Winner Product Badge
FLYR for Hospitality Logo Award Winner Product Badge
FLYR, Inc.

FLYR for Hospitality

8.2 /10
Category
FLYR for Hospitality
8.2 /10

What is FLYR for Hospitality?

FLYR Hospitality (formerly Pace Revenue) is a revenue platform for hospitality, that provides industry-leading decision intelligence, innovative business intelligence, and a suite of intuitive management tools. Our customers are innovators who want to use data-driven approaches to achieve optimal results and differentiate against their competitors.

Company Details


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Awards & Recognition

FLYR for Hospitality won the following awards in the Hotel Revenue Management System category

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FLYR for Hospitality Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FLYR for Hospitality.

97 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FLYR for Hospitality?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Data Visualization

94

Manual Overrides

94

Reporting

93

Multi-Language Support

92

Real-Time

92

Events and Promotions

92

Multi Currency

91

Big-Data/Custom Data Sources

88

Multi-Property Support

88

Channel Management

87

Recommended Rates

87

Vendor Capability Ratings

Average 88

Availability and Quality of Training

94

Quality of Features

93

Vendor Support

92

Ease of Implementation

90

Ease of IT Administration

89

Usability and Intuitiveness

89

Business Value Created

87

Product Strategy and Rate of Improvement

87

Breadth of Features

85

Ease of Customization

83

Ease of Data Integration

82

FLYR for Hospitality Reviews

Stephanie M.

  • Role: Consultant
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

User friendly, sophisticated UI and reports

Likeliness to Recommend

10 /10

What differentiates FLYR for Hospitality from other similar products?

We reviewed Duetto, Ideas and Room Price Genie in comparison to FLYR and found FLYRs user interface more user-friendly, modern and sophisticated. The dashboards are also nice to look at, which helps if you're going to spend all day staring at numbers. The capabilities, specifically for a boutique hotel in a resort destination, were also more flexible than other systems we reviewed.

What is your favorite aspect of this product?

My favourite aspect of this product is the reporting: how they are built, designed, and displayed. Conceptually, I like that the system (at least as it was originally designed and as we use it) does not take comp set pricing into account. Instead it 'learns' what the market will bear for our unique product, challenging owners/managers to shed assumptions they have about their value. ADR then steadily increases together with overall revenue and guest satisfaction as the hotel is in 'competition' with itself. One client in particular recognised their opportunity and reinvested, growing YOY revenue beyond any original expectations.

What do you dislike most about this product?

I dislike the stay control features or lack thereof. In this case, FLYR has not taken all use cases for stay controls into account. Managing restrictions is tedious and inefficient in its current version.

What recommendations would you give to someone considering this product?

Don't try to figure out or control the algorithm. In the beginning, we were micromanaging pricing, freezing rates or manually overriding the system recommendations. We would question the point of a 1 dollar difference from day to day and worried that guests would balk at the rate spikes from one day to the next. But in 3 years, we've only had a few comments from repeaters, and in each case, we adjusted their rate offline, while continuing to win new clients at higher rates.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Easy integration, immediate impact, great support

Likeliness to Recommend

10 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Lisa G.

  • Role: Industry Specific Role
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great for multi property. Love the service too

Likeliness to Recommend

9 /10

What differentiates FLYR for Hospitality from other similar products?

The constant changes -willingness to want to keep improving the product and taking on feedback to make changes. The support from the team is the best I have received from any other software company. It makes a huge difference knowing you can get help when you need it

What is your favorite aspect of this product?

Create your own reports is great. The visual components with the data and the ability to download.

What do you dislike most about this product?

Rate forecasts are based primarily on protecting ADR and look at booking window first. Need to consider where we have an occupancy first strategy, consider the lowest price first and grow to the top rate, like airlines, even if at 90 days plus we don't get too many bookings.

What recommendations would you give to someone considering this product?

Great reporting, great service, easy to use

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Respectful

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