FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Continually Improving Product
  • Enables Productivity
  • Respectful
  • Inspires Innovation

Feature Ratings

Average 88

Collaboration

91

Infinite Canvas

89

Role-Based Access

89

Sticky Notes

88

Annotation

88

Screen Sharing

86

Multimedia Content

86

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

83

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Quality of Features

87

Product Strategy and Rate of Improvement

87

Ease of Implementation

87

Business Value Created

86

Breadth of Features

86

Ease of Customization

84

Ease of Data Integration

84

Availability and Quality of Training

83

Ease of IT Administration

83

Vendor Support

82

FigJam Reviews

Anitha R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

We Use it to Craft Masterpieces

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

During a virtual design sprint, the team seamlessly transitions from ideation to sketching, with everyone contributing simultaneously.

What is your favorite aspect of this product?

The infinite canvas is a liberating experience. Imagine orchestrating a strategic planning session where ideas flow without bounds.

What do you dislike most about this product?

As much as I adore FigJam's real-time collaboration, exporting can be a bit finicky.

What recommendations would you give to someone considering this product?

Focus on creating templates within FigJam from the beginning. Templates could streamline common collaborative processes, making it even more efficient for teams to dive into creativity

Pros

  • Helps Innovate
  • Inspires Innovation
  • Caring
  • Saves Time

Vatsal G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Features Delight - Must have tool

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Its ability to design almost anything. It also provides the templates to design the device specific objects.

What is your favorite aspect of this product?

I can design pretty much anything I want to. I can customize every possible way I want to.

What do you dislike most about this product?

Nothing really to dislike about the product.

What recommendations would you give to someone considering this product?

If you do any sort of design for online material, you must have Figma and FigJam. Period.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Opeyemi B.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Figma over miro

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

FigJam sets itself apart by offering seamless integration with Figma, allowing teams to transition smoothly from ideation to design in a single ecosystem. Its playful, collaborative features like stickers, reactions, and templates also make it more engaging than many competitors.

What is your favorite aspect of this product?

My favorite aspect is how effortless real-time collaboration feels — multiple users can brainstorm, vote, and iterate together without friction. It makes workshops and team sessions highly interactive and fun.

What do you dislike most about this product?

What I dislike most is that FigJam lacks some advanced functionality found in competitors like Miro, such as stronger version history and more robust diagramming tools. Large boards can also become difficult to navigate smoothly.

What recommendations would you give to someone considering this product?

If you already use Figma, FigJam is the natural choice for brainstorming and collaboration since it keeps everything in one workflow. For teams with complex mapping or project management needs, try a pilot run first to ensure it meets all your requirements.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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