FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.2 /10
CX Score
9.3 /10
Category
FigJam
9.2 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Continually Improving Product
  • Enables Productivity
  • Respectful
  • Inspires Innovation

Feature Ratings

Average 88

Collaboration

92

Infinite Canvas

89

Role-Based Access

89

Sticky Notes

88

Annotation

88

Screen Sharing

87

Multimedia Content

86

Record, Save, and Export Canvases

85

Integration with Meeting Solutions

83

Surveys and Polling

83

Vendor Capability Ratings

Average 86

Usability and Intuitiveness

88

Quality of Features

87

Product Strategy and Rate of Improvement

87

Ease of Implementation

87

Business Value Created

87

Breadth of Features

86

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

84

Ease of IT Administration

83

Vendor Support

82

FigJam Reviews

Andrew F.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Work simultaneously on a shared canvas.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Since it offers a wide range of tools for creating diagrams, sketches, mind maps and other designs, it stands out notably for its ease of use and versatility.

What is your favorite aspect of this product?

I really appreciate how easy it is to transfer my designs from FigJam to Figma for further development, which improves workflow.

What do you dislike most about this product?

I don't like that accessing FigJam requires a Figma account, which can be a problem if I don't want to create another account.

What recommendations would you give to someone considering this product?

The best option because it offers a wide range of tools to create diagrams, sketches, mind maps and other projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

William P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Create diagrams remotely.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Its focus on real-time collaboration allows users to work together on a shared canvas, facilitating team communication and creativity. This distinguishes it from other similar products.

What is your favorite aspect of this product?

I really value The ability to work on a shared canvas simultaneously facilitates collaboration between remote teams and improves communication in real time.

What do you dislike most about this product?

I don't like its limitations in the free version, which may limit my experience if I want to use all the features.

What recommendations would you give to someone considering this product?

I would highly recommend using FigJam's real-time collaboration feature to collaborate on a shared canvas with other colleagues. This will allow you to experience what it's like to work on a visual project at the same time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pratik R.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

interactive whiteboard platform for design collab

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

real time collaboration allowing design teams to ideate together.

What is your favorite aspect of this product?

faster idea generation possible with team collaboration.

What do you dislike most about this product?

not suitable for high fidelity design or prototyping.

What recommendations would you give to someone considering this product?

use it in the early stages of ideation brainstorming and ux flow design.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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