In Partnership With SelectHub
What is Epsilon PeopleCloud?
Epsilon PeopleCloud (previously Agility Harmony) puts the power of personalisation at your fingertips, helping you connect with customers on an individual level. More than just an email platform, PeopleCloud consistently receives high ranks for service and client satisfaction and delivers powerful and engaging experiences for both you and your customers.
Company Details
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In Partnership With SelectHub
Epsilon PeopleCloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
100 Plan to Renew
97 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Epsilon PeopleCloud?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Optimized
Segmentation
Email Delivery
SPAM Compliance
Auto-Responders
Campaign Management
Email Templates
Content Authoring
Sales Intelligence & Conversion Rates
Contact Database
Text Messaging
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Epsilon PeopleCloud Reviews
Su-Wei Y.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2022
It is an incredible platform!
Likeliness to Recommend
What differentiates Epsilon PeopleCloud from other similar products?
It is the product numerous associations use to send in-house and mass marketing messages and we are one of those associations. It's incredible programming to work with and on the off chance that you don't have the foggiest idea how to utilize the one you don't have to stress they will help you in all habits to learn it previously and the entire interaction is exceptionally basic and simple to adjust.
What is your favorite aspect of this product?
It functions admirably for every single measured organization yet it works way better for huge scope associations that needs more information to be gathered and put away, additionally the individuals who need more definite data to work with. They furnish you with all help required on occasion yet assuming that you need their customer service is exceptionally responsive and you can reach them whenever you need.
What do you dislike most about this product?
Not at all like numerous other software’s out there it needs one choice, editing. Presently you could imagine that it's anything but no joking matter except for it is, tragically. When a mission is sent off and you want to change or alter something you should eliminate the entire mission and begin another one once more.
What recommendations would you give to someone considering this product?
Suitable for huge associations who need customization in their messages. The instrument - while instinctive assuming that you have a past foundation - is weighty and enormous in the extent of abilities. Extraordinary for associations have various clients and show the name of the individual who last made changes. The announcing is great – however, might be a piece overpowering for associations who needn't bother with a ton of point by point data
Pros
- Generous Negotitation
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Adiratna D.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2022
A great enterprise-level email marketing
Likeliness to Recommend
What differentiates Epsilon PeopleCloud from other similar products?
This plan focuses on best practices, actionable insights, areas of opportunity, and ways to reduce the time to efficiency. This program also helps to organize tasks and data efficiently. This system also provides good feedback and expert guidance.
What is your favorite aspect of this product?
This program is easy to use and has a lot of detailed data. Once set up correctly, the system will remain almost set. This program allows us to easily access the data. This system has a huge workforce This program has end-to-end functionality to run activities, so there is no need to go to multiple vendors. Its response is also very fast.
What do you dislike most about this product?
This procedure is not suitable for large organizations. This procedure is also very complicated. For organizations that don't need a lot of detailed information, this program is a bit overwhelming. This program is annoying because we cannot change anything. This tool also needs further improvement.
What recommendations would you give to someone considering this product?
Highly recommended, This program also helps to organize tasks and data efficiently. This system also provides good feedback and expert guidance.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
Alice R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
The best email marketing tool for businesses
Likeliness to Recommend
What differentiates Epsilon PeopleCloud from other similar products?
It's really the software that many businesses are using to generate in-house and bulk advertising emails, while we are among them. It's a wonderful software to working with, and then if someone is non familiar with how to employ it, do not even worry; they'll assist you understand it in whatever way you like, and the entire process is really straightforward and easy to modify.
What is your favorite aspect of this product?
It performs good for all sizes of businesses, but still it works especially well for big organizations that require more material to be gathered and kept, as well as those who require more precise details to deal with.
What do you dislike most about this product?
Unlike most other apps out there it misses an option of editing. Many people assume it's not a huge problem but sadly, it is. If we have to update or edit anything after a campaign has been started, we must have to erase the entire campaign and begin over again.
What recommendations would you give to someone considering this product?
They give you including all necessary assistance at times, however if you require further assistance, their customer care is quite prompt and you may contact them anywhere at moment.
Pros
- Reliable
- Effective Service
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
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