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Dropbox

Dropbox Sign

Composite Score

9.0 /10

CX Score

9.1 /10

99 Reviews Write a Review

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What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

15 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

13 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

1% Negative

9% Neutral

90% Positive

Pros

Security Protects
Acts with Integrity
Friendly Negotiation
Caring

Feature Ratings

Average 88

User-Friendly

Notifications

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Audit Trail

Workflow

Mobile

Third-Party Integration

Templates

Digital Signature

Security

Vendor Capability Ratings

Average 86

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Dropbox Sign Reviews

Nitish S.

Role: Consultant
Industry: Energy
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

A Reliable and Efficient Tool for Seamless Documen

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Deep integration with Dropbox: You can send documents for signature directly from your Dropbox account, and signed files are automatically saved back into the folder you chose.

What is your favorite aspect of this product?

My favorite aspect of Dropbox Sign is its seamless integration with Dropbox, which makes document signing and storage effortless and perfectly organized.

What do you dislike most about this product?

The thing I dislike most about Dropbox Sign is its limited advanced workflow customization compared to other enterprise-level e-signature tools

What recommendations would you give to someone considering this product?

Confirm your workload and document-volume needs. Because while Dropbox Sign offers unlimited signature requests in paid plans, on the free plan you’re limited to just 3 signature requests per month

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sam A.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Reliable Signing Tool for Busy Teams

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

Dropbox Sign is simple, fast, and user-friendly. It integrates well with Dropbox and Google Drive, making it easy to pull in documents and send them for signature in just a few clicks.

What is your favorite aspect of this product?

I like the clean interface and how easy it is to track the progress of documents. The audit trail and reminders help ensure nothing falls through the cracks.

What do you dislike most about this product?

Customization options are limited for more complex workflows, and integration outside of Dropbox’s ecosystem can require extra steps.

What recommendations would you give to someone considering this product?

If you want a straightforward and efficient tool for document signing with minimal setup, Dropbox Sign is a great option. Use templates to save time on recurring agreements.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Matthew P.

Role: Finance
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Electronic signatures

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

It fast when signing electronically, secure and reliable

What is your favorite aspect of this product?

It is cheap just $15 per month per user which helps me save than physical movements to sign documents, and saves time

What do you dislike most about this product?

Customer support is some times offline, so at times slows me down

What recommendations would you give to someone considering this product?

Save time and money with dropbox sign

Pros

Caring
Reliable
Performance Enhancing
Unique Features

Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Dropbox Sign Ratings

88 Likeliness to Recommend

2 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Audit Trail View all previous activity including any recent edits and user access.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Security Software provides appropriate data and access security.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Sign Reviews

Nitish S.

A Reliable and Efficient Tool for Seamless Documen

Likeliness to Recommend

Pros

Sam A.

Reliable Signing Tool for Busy Teams

Likeliness to Recommend

Pros

Matthew P.

Electronic signatures

Likeliness to Recommend

Pros

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Feature Ratings

User-Friendly

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Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Audit Trail

Workflow

Mobile

Third-Party Integration

Templates

Digital Signature

Security

Vendor Capability Ratings

Business Value Created

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Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

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