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Dropbox

Dropbox Sign

Composite Score

8.9 /10

CX Score

8.9 /10

77 Reviews Write a Review

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What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

15 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

13 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

2% Negative

4% Neutral

94% Positive

Pros

Security Protects
Client Friendly Policies
Enables Productivity
Trustworthy

Feature Ratings

Average 91

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Third-Party Integration

Security

Notifications

Regulatory Compliance

Cloud/On-Prem/Hybrid Deployment

Workflow

Mobile

Vendor Capability Ratings

Average 89

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Dropbox Sign Reviews

Sakshi K.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

The Easy Way Product

Likeliness to Recommend

7 /10

What differentiates Dropbox Sign from other similar products?

Dropbox Sign stands out with its seamless integration with Dropbox, intuitive user interface, and strong security measures, making it a reliable choice for efficient and secure electronic signatures.

What is your favorite aspect of this product?

My favorite aspect of Dropbox Sign is its seamless integration with other tools, making document management and e-signatures incredibly efficient and user-friendly.

What do you dislike most about this product?

The limited free plan features can be restrictive, and occasional sync issues cause delays, impacting overall efficiency and user experience.

What recommendations would you give to someone considering this product?

If you're considering Dropbox Sign, I recommend evaluating its seamless integration, user-friendly interface, and strong security features to ensure it meets your e-signature needs effectively.

Pros

Trustworthy
Efficient Service
Saves Time
Client Friendly Policies

Nitish S.

Role: Consultant
Industry: Energy
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

A Reliable and Efficient Tool for Seamless Documen

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Deep integration with Dropbox: You can send documents for signature directly from your Dropbox account, and signed files are automatically saved back into the folder you chose.

What is your favorite aspect of this product?

My favorite aspect of Dropbox Sign is its seamless integration with Dropbox, which makes document signing and storage effortless and perfectly organized.

What do you dislike most about this product?

The thing I dislike most about Dropbox Sign is its limited advanced workflow customization compared to other enterprise-level e-signature tools

What recommendations would you give to someone considering this product?

Confirm your workload and document-volume needs. Because while Dropbox Sign offers unlimited signature requests in paid plans, on the free plan you’re limited to just 3 signature requests per month

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sam A.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Reliable Signing Tool for Busy Teams

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

Dropbox Sign is simple, fast, and user-friendly. It integrates well with Dropbox and Google Drive, making it easy to pull in documents and send them for signature in just a few clicks.

What is your favorite aspect of this product?

I like the clean interface and how easy it is to track the progress of documents. The audit trail and reminders help ensure nothing falls through the cracks.

What do you dislike most about this product?

Customization options are limited for more complex workflows, and integration outside of Dropbox’s ecosystem can require extra steps.

What recommendations would you give to someone considering this product?

If you want a straightforward and efficient tool for document signing with minimal setup, Dropbox Sign is a great option. Use templates to save time on recurring agreements.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Dropbox Sign Ratings

90 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Audit Trail View all previous activity including any recent edits and user access.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Security Software provides appropriate data and access security.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Sign Reviews

Sakshi K.

The Easy Way Product

Likeliness to Recommend

Pros

Nitish S.

A Reliable and Efficient Tool for Seamless Documen

Likeliness to Recommend

Pros

Sam A.

Reliable Signing Tool for Busy Teams

Likeliness to Recommend

Pros

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Feature Ratings

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Third-Party Integration

Security

Notifications

Regulatory Compliance

Cloud/On-Prem/Hybrid Deployment

Workflow

Mobile

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support