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Dropbox

Dropbox Sign

Composite Score

9.0 /10

CX Score

9.1 /10

99 Reviews Write a Review

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What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

15 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

13 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

1% Negative

9% Neutral

90% Positive

Pros

Security Protects
Acts with Integrity
Friendly Negotiation
Caring

Feature Ratings

Average 88

User-Friendly

Notifications

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Audit Trail

Workflow

Mobile

Third-Party Integration

Templates

Digital Signature

Security

Vendor Capability Ratings

Average 86

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Dropbox Sign Reviews

Livia T.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

For us, Hellosign is gold.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Hellosign is easy to use for everyone and this is very important from an organizational perspective, as our customers and partners are made up of people from varying demographies . Therefore, it is important that both tech savvy and non-tech savvy customers are able to append their signatures on contractual documents without problems, using Hellosign.

What is your favorite aspect of this product?

I like Hellosigns audit trail functionality. The lack of this was the reason why professionals had reservations about electronic signatures being legally binding, only a few years back. Thanks to this feature however, we have never encountered legal litigations on the authenticity of documents , our business customers have signed using HelloSign.

What do you dislike most about this product?

I like everything about Hellosign and why this is not an easy statement to make, it is a true reflection of my experience with this electronic signature software.

What recommendations would you give to someone considering this product?

Hellosign is amongst the available multiple e-signature signing options out there. For me, I recommend it because it is just easy to use, across all platforms. Users basically scribble signatures on documents using their finger-tip.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Brad W.

Role: Sales Marketing
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

The easiest E-signature platform out there!

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

The overall ease of the platform and user interface.

What is your favorite aspect of this product?

Workflow is extremely intuitive and simple.

What do you dislike most about this product?

Not much at all.

What recommendations would you give to someone considering this product?

After using this for less than a Day you will be glad you made the switch!

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Nagaraj R.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

has very nice future and easy of handling

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

Has easy administration and nice future

What is your favorite aspect of this product?

Easy of administration

What do you dislike most about this product?

nothing to dislike at present

What recommendations would you give to someone considering this product?

while compering other competitor tool has nice future and good in cost also specially on support

Pros

Saves Time
Fair
Acts with Integrity
Transparent

Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Dropbox Sign Ratings

88 Likeliness to Recommend

2 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Audit Trail View all previous activity including any recent edits and user access.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Security Software provides appropriate data and access security.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Sign Reviews

Livia T.

For us, Hellosign is gold.

Likeliness to Recommend

Pros

Brad W.

The easiest E-signature platform out there!

Likeliness to Recommend

Pros

Nagaraj R.

has very nice future and easy of handling

Likeliness to Recommend

Pros

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Feature Ratings

User-Friendly

Notifications

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Audit Trail

Workflow

Mobile

Third-Party Integration

Templates

Digital Signature

Security

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support