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Dropbox

Dropbox Sign

Composite Score

9.0 /10

CX Score

9.1 /10

99 Reviews Write a Review

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What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

15 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

13 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

1% Negative

9% Neutral

90% Positive

Pros

Security Protects
Acts with Integrity
Friendly Negotiation
Caring

Feature Ratings

Average 88

User-Friendly

Notifications

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Audit Trail

Workflow

Mobile

Third-Party Integration

Templates

Digital Signature

Security

Vendor Capability Ratings

Average 86

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Dropbox Sign Reviews

Charan r.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Great tool and improves efficiency

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Cost effective platform

What is your favorite aspect of this product?

User interface is clean and easy to navigate Predefined templates Workflows are transparent Notifications for the due dates and change in status Drag and drop document is good Highly secured with multiple authentication methods Ability to sign anywhere in the document

What do you dislike most about this product?

Integration should be more smoother

What recommendations would you give to someone considering this product?

Good alternate to other costly tools

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nelson R.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Works perfectly! Exactly what I needed!

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

I haven't used any other signing products besides HelloSign, so I'm not really sure. That being said, it works great and I love using it.

What is your favorite aspect of this product?

My favorite aspect of how HelloSign is how seamlessly it integrates into DropBox. It's so easy for me to send a document to one of my clients, have them e-sign it, and put it into my DropBox cloud system. I love how it notifies me when both a client has received the document and then another when they sign it. I've never had any issues with HelloSign and have no plans on trying to integrate another signing software.

What do you dislike most about this product?

Truthfully I really can't think of anything I dislike about HelloSign. It's easy to use, easy for people to understand how to sign a document I send them, and it's free with Dropbox. It does exactly what I need it to.

What recommendations would you give to someone considering this product?

Use it. Like I said, I've never had an issue on my end, nor have I had any of my clients have an issue signing a document with HelloSign. No reason not to use it!

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Steven S.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Amazing, Professional, Contracts!

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

I honestly haven't tried many digital signature products because I fell in love with this one and it has been a great product where I didn't want to look into another service. I have all of my Statement of Works (contracts) signed via HelloSign. I upload my document, I digitally sign it, and then I email it to my client and the project begins once they sign it.

What is your favorite aspect of this product?

The ease of use and notifications. It is very simple to upload my PDF file and add some fill-in-the-blank sections at the end that my client needs to complete and sign electronically. Once I sign it and email it out, I am notified. I am also notified if they open the email and document, as well as when they sign it. Once it is signed, I download a copy for my client folder and I always have an electronic record of the contract. Very simple and straightforward.

What do you dislike most about this product?

At this point, for what I need to use it for, I have no complaints. I create all of the documents with my design programs and just upload them as a PDF. I have not needed to create a document from scratch, so for my purposes, HelloSign is very easy to use and helpful.

What recommendations would you give to someone considering this product?

Try it! You will most likely love it. But I guess depending on the number of digital signatures you need each month, there may be other options out there but I wouldn't know because this is my go-to electronic signature product!

Pros

Enables Productivity
Reliable
Trustworthy
Efficient Service

Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Dropbox Sign Ratings

88 Likeliness to Recommend

2 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Audit Trail View all previous activity including any recent edits and user access.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Security Software provides appropriate data and access security.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Sign Reviews

Charan r.

Great tool and improves efficiency

Likeliness to Recommend

Pros

Nelson R.

Works perfectly! Exactly what I needed!

Likeliness to Recommend

Pros

Steven S.

Amazing, Professional, Contracts!

Likeliness to Recommend

Pros

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Feature Ratings

User-Friendly

Notifications

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Audit Trail

Workflow

Mobile

Third-Party Integration

Templates

Digital Signature

Security

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

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