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Dropbox

Dropbox Business

Composite Score

8.9 /10

CX Score

9.2 /10

972 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Saves Time
Respectful

Feature Ratings

Average 85

Team Collaboration

Access Control and Rights Management

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Data Loss Prevention

Drag and Drop User Interface

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Audit Trail

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Document Management

Score 8.6

View Dropbox Business in this category (opens in a new tab)

Dropbox Business Reviews

Cristian L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Simple and secure storage in the cloud.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox gives us fast, secure, anywhere access to documents and files. I can easily keep all my devices up to date with the latest versions of my files thanks to the quick sync option.

What is your favorite aspect of this product?

I can easily and quickly access information anywhere and anytime thanks to Dropbox's instant cloud storage platform, freeing me from worries.

What do you dislike most about this product?

The storage limitations can be frustrating, especially when I have a lot of files to manage.

What recommendations would you give to someone considering this product?

Dropbox is a fantastic tool for managing, exchanging, and keeping information organized. By doing this, you'll be able to reduce the amount of time and resources your IT staff must spend protecting files.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Iqan A.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

I Love How Flexible Dropbox Business Has Been

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

In terms of flexibility, Dropbox Business is better than other similar tools. Moreover, Dropbox Business portrays simplicity.

What is your favorite aspect of this product?

My favorite aspect about Dropbox Business is its easy of use. So far so good, it has been a very affordable and flexible tool.

What do you dislike most about this product?

No difficulties encountered when sending and receiving files using Dropbox Business. Dropbox Business is great.

What recommendations would you give to someone considering this product?

I highly recommend Dropbox Business. Dropbox Business is amazing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Harsh Vardhan S.

Role: Sales Marketing
Industry: Healthcare
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Feb 2024

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It's easy to use and has an amazing interface..

What is your favorite aspect of this product?

It's not hectic. Anyone can use this application. It has an excellent customer service team.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Document Management

Dropbox Business Reviews

Cristian L.

Simple and secure storage in the cloud.

Likeliness to Recommend

Pros

Iqan A.

I Love How Flexible Dropbox Business Has Been

Likeliness to Recommend

Pros

Harsh Vardhan S.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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Zoho WorkDrive

1
Since last award

Feature Ratings

Team Collaboration

Access Control and Rights Management

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Data Loss Prevention

Drag and Drop User Interface

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support