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Dropbox

Dropbox Business

Composite Score

8.9 /10

CX Score

9.2 /10

941 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Mobility Support

Drag and Drop User Interface

Data Loss Prevention

Electronic Signatures

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Iqan A.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

I Love How Flexible Dropbox Business Has Been

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

In terms of flexibility, Dropbox Business is better than other similar tools. Moreover, Dropbox Business portrays simplicity.

What is your favorite aspect of this product?

My favorite aspect about Dropbox Business is its easy of use. So far so good, it has been a very affordable and flexible tool.

What do you dislike most about this product?

No difficulties encountered when sending and receiving files using Dropbox Business. Dropbox Business is great.

What recommendations would you give to someone considering this product?

I highly recommend Dropbox Business. Dropbox Business is amazing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Christiana I.

Role: Operations
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Exceptional Product

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The e-signature feature makes Dropbox Business stand out.

What is your favorite aspect of this product?

The aspect of signing documents online.

What do you dislike most about this product?

I dislike the fact that accounts that are not opened for one year are deleted and data cleared.

What recommendations would you give to someone considering this product?

I would really recommend Dropbox Business.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Poonam J.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Dropbox Review

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

what sets Dropbox Business apart from other similar products is its seamless and intuitive collaboration features. The ease of sharing and collaborating on files is unmatched. The real time sync and file versioning ensure that everyone is on the same page, It's like having a virtual office where my team can effortlessly work together, regardless of physical location. The simplicity of the user interface is another standout feature. Navigating through folders, uploading, and downloading files is so simple.

What is your favorite aspect of this product?

My favourite aspect of Dropbox has to be its super smooth collaboration features. It just makes working with my team a breeze. Whether we are sharing files, collaborating in real time, or keeping track of different versions, Dropbox nails it. The simplicity of the interface is another great feature. I don't want to waste time figuring out how to use a tool, and with Dropbox, everything is just so simple. The another great thing that I like, I can easily hook up Dropbox with other apps we use. No need to switch between different platforms all the time. It just integrates seamlessly into our workflow.

What do you dislike most about this product?

If I had to pick something I dislike about Dropbox, it would probably be the storage limitations. I mean, I get it, there is a cap on how much space you get with each plan, but sometimes it feels a bit restrictive. Especially when you are dealing with large files or tons of data, you can hit that limit pretty quickly.

What recommendations would you give to someone considering this product?

If you are considering Dropbox Business, I would suggest evaluating your storage needs, testing collaboration features during the trial period, exploring integrations with your existing tools.

Pros

Reliable
Trustworthy
Acts with Integrity
Over Delivered

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Mobility Support Software is optimized for mobile usage.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Iqan A.

I Love How Flexible Dropbox Business Has Been

Likeliness to Recommend

Pros

Christiana I.

Exceptional Product

Likeliness to Recommend

Pros

Poonam J.

Dropbox Review

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Mobility Support

Drag and Drop User Interface

Data Loss Prevention

Electronic Signatures

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support