Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Dropbox

Dropbox Business

Composite Score

8.9 /10

CX Score

9.2 /10

954 Reviews Write a Review

Claim Software

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Drag and Drop User Interface

Data Loss Prevention

Electronic Signatures

Large File Optimization

3rd-Party Integrations

Audit Trail

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Watson B.

Role: Operations
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Robust Cloud Storage & Advanced Business Features.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is the only service that offers incredible cross-platform support and easily integrates with existing workflows. Unlike some competitors, which sometimes tend to show favoritism to their ecosystem, Dropbox really works great across the board on different operating systems and varied devices-a great choice for enterprises with diverse technological environments. It means the ability of the platform to integrate with third-party applications, from productivity suites to creative tools, enables users to work with their preferred software while keeping file storage and version control centralized.

What is your favorite aspect of this product?

Dropbox Business excels in its powerful file synchronization combined with advanced sharing features to stand out as my favorite feature. Thanks to block-level sync technology files only update their modified sections which cuts down sync duration and bandwidth use. Teams who work with large files or operate in areas with poor internet connections find great advantage in this approach. Users of Dropbox Business can apply sharing permissions with precision at folder levels down to individual files for enhanced security during internal and external collaboration.

What do you dislike most about this product?

One thing that I don't like about Dropbox Business is the pricing, especially when it comes to smaller teams or businesses with changing storage needs. The requirement to purchase a minimum number of licenses and lack of more granular storage tiers make the service less cost-effective for organizations that either don't need the full storage allocation or might have variable user counts. This can then drive certain businesses to pay for more than they actually use in storage and licenses, which in turn will make Dropbox Business uncompetitive against a more flexible one.

What recommendations would you give to someone considering this product?

I highly recommend starting with a professional review of your organization's perspective in terms of needs regarding file storage, sharing, and collaboration-for those looking to make use of Dropbox Business. Consider: volume and types of files you work with, size of your team, and the current software ecosystem. Dropbox Business is ideal for those scenarios where seamless file syncing and sharing are in great demand, along with integrations with a wide variety of third-party applications. Take advantage of the free trial to test the core features of the platform for the best fit within your current workflows.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhishek S.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Secure and reliable cloud storage tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It has a clean user interface that can be easily accessible through web, desktop and mobile.

What is your favorite aspect of this product?

It allows us to share files with advanced permissions and can be integrated with various applications.

What do you dislike most about this product?

Although it has great features but the paid plans features can be more expensive for someone.

What recommendations would you give to someone considering this product?

Dropbox makes our collaboration seamless and secure and helps us deliver the projects without crossing the deadline.

Pros

Continually Improving Product
Performance Enhancing
Caring
Saves Time

victor u.

Role: Operations
Industry: Apparel
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Great product

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It has large business support

What is your favorite aspect of this product?

It’s very easy and reliable

What do you dislike most about this product?

It’s very expensive

What recommendations would you give to someone considering this product?

It has a great quality

Pros

Effective Service
Saves Time
Client Friendly Policies
Acts with Integrity

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Mobility Support Software is optimized for mobile usage.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Watson B.

Robust Cloud Storage & Advanced Business Features.

Likeliness to Recommend

Pros

Abhishek S.

Secure and reliable cloud storage tool

Likeliness to Recommend

Pros

victor u.

Great product

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Drag and Drop User Interface

Data Loss Prevention

Electronic Signatures

Large File Optimization

3rd-Party Integrations

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support