What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Reliable
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Mobility Support
Drag and Drop User Interface
Data Loss Prevention
Electronic Signatures
Large File Optimization
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Muhumuza U.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Feb 2025
Good for file managment
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Easily integrates with Google workspace to provide backup fucntions of emails, files on the drive without much subscriptions cost
What is your favorite aspect of this product?
I like how easily the software integrates with other tools like Google drive to backup files
What do you dislike most about this product?
It can be costly to use but works great if you can go with the budget
What recommendations would you give to someone considering this product?
I would recommend the solution
Pros
- Reliable
- Unique Features
- Client Friendly Policies
- Acts with Integrity
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Ellie P.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2025
Marketing Moves Fast—So Does Our File Management
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
In marketing and communications, content is everything—campaign assets, branding guidelines, ad creatives, press kits, social media content. And when multiple teams need access, the last thing you want is a scattered mess of files across desktops, email attachments, and outdated shared drives. That’s why Dropbox Business has been a game-changer for us.
What is your favorite aspect of this product?
What really makes a difference is the advanced collaboration features. With Dropbox Paper, we can co-edit documents, leave comments, and even assign tasks directly within files—perfect for social media content planning or campaign briefs. Plus, the integration with Slack and Trello means we can share files seamlessly across different workspaces. And the version history feature has saved us multiple times when someone accidentally overwrote a document.
What do you dislike most about this product?
Absolutely nothing
What recommendations would you give to someone considering this product?
Dropbox Business has made file management effortless. Everything is secure, backed up, and easily shareable, which means less time spent on admin work and more time focusing on strategy, content creation, and campaign execution. It keeps us agile, organized, and in sync—whether we’re in the office or working remotely.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Kanika R.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
"Fantastic product!"
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox has long been praised for its simplicity and intuitive interface. Unlike some other business cloud storage services that can feel more complex or enterprise-focused, Dropbox prioritizes ease of use, making it simple for teams to get started without needing much training. This can be especially appealing for small to mid-sized businesses or teams who don’t want a steep learning curve.
What is your favorite aspect of this product?
My favorite aspect of Dropbox Business is the simplicity and speed of its file synchronization. It’s honestly hard to beat how effortless it is to set up and use. The syncing process is incredibly fast and reliable, and the fact that files are automatically synced across all devices—whether it’s a laptop, tablet, or phone—means teams can stay in sync no matter where they are.
What do you dislike most about this product?
The biggest downside I’ve heard about Dropbox Business is the pricing structure. While it’s a fantastic product, it can get a bit expensive, especially as you scale up and add more users or need more storage. Dropbox doesn’t always offer the most cost-effective options compared to some of its competitors, particularly if you don’t need all the advanced features that come with the higher-tier plans.
What recommendations would you give to someone considering this product?
Start by assessing how much storage your team truly needs. Dropbox’s pricing can become steep as you scale up, especially if you need unlimited storage. Make sure to estimate your usage to avoid unnecessary costs. If your needs are modest, the lower-tier plans may be enough. If you're handling large files (e.g., videos, high-res images, CAD files), Dropbox's fast sync and file handling are fantastic, but ensure that your storage needs align with the plan you're considering to avoid unexpected overage charges.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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