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Dropbox

Dropbox Business

Composite Score

8.9 /10

CX Score

9.2 /10

987 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

1 Top Rated Features

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

Access Control and Rights Management

Enterprise Grade Security Controls

File Synchronization

Mobile and Cross-Platform Access

File Upload & Access

Data Loss Prevention

Electronic Signatures

Large-File Support and Transfer Acceleration

Integration and APIs

Audit Trail

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Document Management

Score 8.5

View Dropbox Business in this category (opens in a new tab)

Dropbox Business Reviews

Narina D.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2026

Better search and AI file organization.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business stands out for its easy file syncing, secure sharing, strong admin controls, and smooth team collaboration.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to store, organize, and share files. It also makes teamwork simple by allowing everyone to access files from anywhere.

What do you dislike most about this product?

The pricing can be a little high for small teams, and some advanced features could be easier to use. Overall, it’s a good product, but there’s room to make it more affordable and user-friendly.

What recommendations would you give to someone considering this product?

I’d recommend it for teams that need an easy and reliable way to store, share, and manage files. It’s simple to use and makes collaboration much easier.

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Nicholas T.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2026

Dropbox: All in one system

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It is a unique service that allows us to do our best and is very good for document collaboration

What is your favorite aspect of this product?

It is easy to use and understand, and while it helps our organization, it makes our lives easier as well.

What do you dislike most about this product?

It was hard to comprehend and utilize and first and took some time to adjust.

What recommendations would you give to someone considering this product?

Make sure you know how to use it before rolling it out to your team.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Akshay kumar t.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

Reliable File Sharing and Sync Tool for Team

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

its strong file sync capability—changes reflect quickly across devices, which is helpful when multiple team members are working on shared files. Compared to basic storage tools, it focuses more on seamless syncing and collaboration

What is your favorite aspect of this product?

the sync reliability and version history. It’s useful when working on shared resources, as you can easily access previous versions if something goes wrong. Sharing files through links with controlled permissions is also simple and efficient

What do you dislike most about this product?

If not managed properly, it can take up a lot of local storage, especially when syncing large files. Also, compared to tools integrated with development workflows, it feels a bit more focused only on file storage and sharing

What recommendations would you give to someone considering this product?

Dropbox Business is a good option for teams that need reliable file sharing and syncing across devices. It works well for documents and project assets. However, organizing files properly and managing sync settings can help avoid storage and performance issues

Pros

Helps Innovate
Unique Features
Effective Service
Inspires Innovation

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Controls access and permitted actions at the user, group, role, workspace, folder, file or sharing-link level

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

File Synchronization Synchronizes content between a central repository and supported devices, providing access to current file versions across locations

Mobile and Cross-Platform Access Provides secure access to content and collaboration functions through supported web browsers, desktop applications and mobile devices

File Upload & Access Supports convenient file upload and access through web, desktop and mobile interfaces, including drag-and-drop, bulk upload and preview of common file formats

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large-File Support and Transfer Acceleration Supports large files and folders through increased size limits, resumable transfers, bandwidth optimization or accelerated transfer technologies

Integration and APIs Integrates with productivity suites, identity providers, communication tools, content systems and business applications and provides APIs

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Document Management

Dropbox Business Reviews

Narina D.

Better search and AI file organization.

Likeliness to Recommend

Pros

Nicholas T.

Dropbox: All in one system

Likeliness to Recommend

Pros

Akshay kumar t.

Reliable File Sharing and Sync Tool for Team

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Enterprise Grade Security Controls

File Synchronization

Mobile and Cross-Platform Access

File Upload & Access

Data Loss Prevention

Electronic Signatures

Large-File Support and Transfer Acceleration

Integration and APIs

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support