Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

85

Access Control and Rights Management

85

Enterprise Grade Security Controls

85

File Synchronization

85

Mobile and Cross-Platform Access

84

File Upload & Access

84

Data Loss Prevention

84

Electronic Signatures

84

Large-File Support and Transfer Acceleration

83

Integration and APIs

83

Audit Trail

83

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of Data Integration

83

Quality of Features

83

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Muheet I.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Security and direct file transfer.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is very different from other platforms because it offers a group storage service, where you can store files and your team can access them at any time. It offers access to files and documents without an internet connection, and allows you to add special keys to files and thus maintain privacy when sharing files throught direct links. It allows you to view, edit and manage new documents without having to download them.

What do you dislike most about this product?

The digital signature system needs to be improved as a whole, as it offers unattractive signature templates, and there are errors that appear when several people try to digitally sign a shared document, which means that files must be signed individually. Another thing that could be improved in Dropbox is the costs, as its base price increases significantly as the TB space of the Dropbox Business account increases.

What recommendations would you give to someone considering this product?

My main recommendation is to connect all devices simultaneously to the Dropbox account, this way you will have access to your files from any device and you will have access to the cloud no matter what device you use, you will always have access to your cloud and you will be able to share new files, that is really beneficial and boosts the overall results.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Ashish S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Reliable and Cost-saving Tool

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox was at the top in terms of performance, reliability, and features.

What is your favorite aspect of this product?

It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).

What do you dislike most about this product?

File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.

What recommendations would you give to someone considering this product?

It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Altruistic

yashwanthi m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2026

Easy to Use and Reliable for Team Collaboration

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

What differentiates Dropbox Business is its simple, user-friendly file sharing and syncing combined with strong business security and admin controls. It’s easy for teams to collaborate and share files, while admins still have control over permissions, users, devices, and activity.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to store, sync, and share files across devices while keeping team collaboration simple and organized.

What do you dislike most about this product?

The main thing I dislike is that storage can become expensive as the team grows, and some advanced features are only available on higher-tier plans.

What recommendations would you give to someone considering this product?

I’d recommend Dropbox Business for teams that need easy file sharing, reliable syncing, and simple collaboration. Before choosing it, compare the pricing and storage limits with alternatives, especially if you have a large number of users or files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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