What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Access Control and Rights Management
Enterprise Grade Security Controls
File Synchronization
Mobile and Cross-Platform Access
File Upload & Access
Data Loss Prevention
Electronic Signatures
Large-File Support and Transfer Acceleration
Integration and APIs
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Dropbox Business Reviews
Muheet I.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Security and direct file transfer.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox is very different from other platforms because it offers a group storage service, where you can store files and your team can access them at any time. It offers access to files and documents without an internet connection, and allows you to add special keys to files and thus maintain privacy when sharing files throught direct links. It allows you to view, edit and manage new documents without having to download them.
What do you dislike most about this product?
The digital signature system needs to be improved as a whole, as it offers unattractive signature templates, and there are errors that appear when several people try to digitally sign a shared document, which means that files must be signed individually. Another thing that could be improved in Dropbox is the costs, as its base price increases significantly as the TB space of the Dropbox Business account increases.
What recommendations would you give to someone considering this product?
My main recommendation is to connect all devices simultaneously to the Dropbox account, this way you will have access to your files from any device and you will have access to the cloud no matter what device you use, you will always have access to your cloud and you will be able to share new files, that is really beneficial and boosts the overall results.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
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Ashish S.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Reliable and Cost-saving Tool
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox was at the top in terms of performance, reliability, and features.
What is your favorite aspect of this product?
It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).
What do you dislike most about this product?
File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.
What recommendations would you give to someone considering this product?
It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Altruistic
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yashwanthi m.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2026
Easy to Use and Reliable for Team Collaboration
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
What differentiates Dropbox Business is its simple, user-friendly file sharing and syncing combined with strong business security and admin controls. It’s easy for teams to collaborate and share files, while admins still have control over permissions, users, devices, and activity.
What is your favorite aspect of this product?
My favorite aspect is how easy it is to store, sync, and share files across devices while keeping team collaboration simple and organized.
What do you dislike most about this product?
The main thing I dislike is that storage can become expensive as the team grows, and some advanced features are only available on higher-tier plans.
What recommendations would you give to someone considering this product?
I’d recommend Dropbox Business for teams that need easy file sharing, reliable syncing, and simple collaboration. Before choosing it, compare the pricing and storage limits with alternatives, especially if you have a large number of users or files.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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