Customer Service Management

Response
Distribution
2Reviews

Crow Canyon Systems

Crow Canyon Customer Support

Powerful program tracks customer support and service requests from start to finish. Drive customer satisfaction, improve service levels. Includes CRM and customer/account tracking capabilities to tie service/support with customer records. Can be linked to equipment and other databases. Many uses, with one sure to fit your needs!

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Composite Score

Composite
Score

7.8

CX Score

CX
Score

+81

Emotional Footprint

Emotional
Footprint

94%

Likeliness to Recommend

Likeliness
to Recommend

Customer Service Management

Response
Distribution
2Reviews
Category Features
  • Agent Collaboration
  • |
  • Agent Scripting
  • |
  • Analytics and Reporting
  • |
  • Contact Center Integration
  • |
  • Customer Community Management
  • |
  • Customer Self Service Capabilities
  • |
  • Customer Service Knowledge Management
  • |
  • Customer Service Workflow Management
  • |
  • Intelligent Search
  • |
  • Mobile Customer Care
  • |
  • Multi Channel Support

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