What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
99 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Reliable
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Version Control
Multiple File Type Support
Intelligent Search
Configurable Knowledge Repository
API Integration
Cataloging
Rich Text Editor
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Also Featured in...
Confluence Reviews
Zethi B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Goodbye to scattered notes.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence's ability to integrate with a range of our most used software programs makes our knowledge management processes, a lot efficient and I believe this differentiates it from other alternatives. Using Confluence in conjunction with other software tools , enable us consolidate data from multiple sources into Confluence , making important team and departmental operational information easy to access from anywhere.
What is your favorite aspect of this product?
Conflience's in-built document management feature appeals to me most and it is a major reason why we use Confluence for knowledge management. Its in-built document management feature makes it simple and convenient to organise, save and share documentations from one central location. Ensuring that all members of my team can access important work information when they are needed.
What do you dislike most about this product?
For a knowledge management program, I think collaboration on Confluence is very limited and narrow. Confluence also offers limited customisation options for content workflow tracking.
What recommendations would you give to someone considering this product?
Confluence helped my team turn scattered notes into meaningful, helpful information .
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Pranav P.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2024
Fantastic product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence, compared to other platforms, like Microsoft SharePoint or Google Workspace, is known for its simplicity and ease of use in creating and organizing content. Notion, on the other hand, offers a more flexible and visually appealing interface. Each has its strengths; Confluence excels in team collaboration and documentation, while SharePoint integrates seamlessly with Microsoft products, and Notion provides a dynamic and customizable workspace. The choice often depends on specific team needs and preferences.
What is your favorite aspect of this product?
easy to publish things with team, adding features like code snippets are very interesting.
What do you dislike most about this product?
when we publish an item its won't go to draft.
What recommendations would you give to someone considering this product?
i will surely recommend this product to everyone
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Vishnu M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Knowledge Base
Likeliness to Recommend
What differentiates Confluence from other similar products?
Atlassian confluence is an amazing platform that can be used as an internal knowledge base of foreign organization. It is easier to write long information articles on confluence than on slack. It gives you space to discuss data with other co-workers.
What is your favorite aspect of this product?
Links to pages and sub pages which makes it easy to share with users Integration with other Atlassian tools Lookup/Search functionality Macros to enhance the documents usability Page grid formatting options Easy to edit the pages
What do you dislike most about this product?
Without the right organization, the information can become convoluted and hard to find. Its important that you organize your information correctly from the beginning because auditing after the fact is difficult.
What recommendations would you give to someone considering this product?
Datacentre version is good but u=i suggest people to go for the cloud version which has more features and more reliable in the long run.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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