What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Continually Improving Product
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Add Notes
List Tasks
Task Status
Due Dates
Task Categorization
Calendar View
Notifications
Task Prioritization
Shared Task List
Add Attachments
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Iaroslav C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Great for collaboration and information sharing
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence, as I think, shouldn't be mentioned without its belonging to Atlassian infrastructure, and if only you use Jira, then you definitely need a workspace to create technical task and collect all the artifacts. And Confluence deals with it greatly
What is your favorite aspect of this product?
Huge amount of macros that can be integrated with Confluence, from official to custom / open-source. You can transform usual and bleak blank text document into really powerful workspace regarding almost everything: from current task progress to data from many additional sources.
What do you dislike most about this product?
Sometimes designing a document (its layout) is not such simple as in basic MS Word / Google Docs
What recommendations would you give to someone considering this product?
Should work together with Jira and probably Trello. Atlassian products one by one is not such good as in synergy with others among its brand infrastructure
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Megan C.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2022
Creation, organization, and discussion of work
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence provides it simple to organize and locate the knowledge you want. Put relevant pages in a separate folder for your business, your company, or cross-functional initiatives. A place in Confluence may be made open to just yourself or the entire organization, depending on privileges. Page forests, which establish a shows that majority of pages inside a space, emphasize subjects on parental pages and assist in navigation
What is your favorite aspect of this product?
Confluence is a collaborative workplace where you can develop and manage all of your tasks. Confluence, unlike word and document solutions, is cooperative, allowing your organization to accomplish their finest work collaboratively. From technological team members and project administration to advertising, human resources, and financial, the more individuals who utilize it, the more advantage organizations get.
What do you dislike most about this product?
I sometimes struggle with configuring several of the tables because it is annoying when something doesn't do what users want anyway and it takes a long time to rectify the problem. Scanning was severely hampered, and there was no way to link paperwork. Permits were also poorly managed. Over the previous six months, performance has deteriorated and is currently quite sluggish. The whole configuration management is indeed perplexing.
What recommendations would you give to someone considering this product?
It goes without saying that Confluence integrates well with Atlassian products. Its pages are ideal for displaying Jira Applications tickets or Trello boards and communities. Inserting Test scripts on any Confluence articles is as simply copying and pasting, or correct on bold letters to generate new individual tickets from existing page. If you use Trello, you could make changes to your boards directly from Confluence webpages.
Pros
- Unique Features
- Caring
- Respectful
- Over Delivered
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Best Dynamic space to organise all your work in
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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