Concur Expense Logo
Concur Expense Logo
SAP Concur

Concur Expense

8.1 /10
Category
Concur Expense
8.1 /10

What is Concur Expense?

Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.

Company Details


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Awards & Recognition

Concur Expense won the following awards in the Expense Management category

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Concur Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concur Expense.

82 Likeliness to Recommend

95 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concur Expense?

9% Negative
11% Neutral
80% Positive

Pros

  • Respectful
  • Reliable
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 82

Multi Currency

85

Receipt Image Submission

84

Expense Detail Tracking

84

Single Sign-On (SSO)

84

Expense Policy Aware

82

Approval Workflow

81

Expense Itemization

81

Optical Character Recognition

81

Desktop Browser Support

80

Travel and Accommodation Booking

80

Travel Profile

80

Vendor Capability Ratings

Average 77

Business Value Created

81

Ease of IT Administration

79

Ease of Implementation

79

Quality of Features

78

Ease of Data Integration

78

Vendor Support

78

Breadth of Features

77

Usability and Intuitiveness

76

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

75

Ease of Customization

72

Concur Expense Reviews

Zhanna O.

  • Role: Human Resources
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use product!

Likeliness to Recommend

10 /10

What differentiates Concur Expense from other similar products?

Automation of Expenses submission, notification on the progress of submission and approvals

What is your favorite aspect of this product?

Simple to use, I receive notification about the progress of the submission and approval

What do you dislike most about this product?

not applicable. Overall good product, no particular comments

What recommendations would you give to someone considering this product?

Definately to try this product for Business needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rishabh M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use but does not provide head wise totals

Likeliness to Recommend

2 /10

What differentiates Concur Expense from other similar products?

Ease of implementation with faster turnaround time than many other similar products. However, many features are missing in Concur or kept so hidden that too much effort to identify them is required.

What is your favorite aspect of this product?

Ease to capture instant expenses

What do you dislike most about this product?

Unnecessary multiple steps by software to first take photo, upload photo to expense, add expense to report - which can be done as single step

What recommendations would you give to someone considering this product?

Try alternate products like Fyle before making purchase decision for Concur

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Inspiring

Antonio G.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Organize project-based expense processes.

Likeliness to Recommend

9 /10

What differentiates Concur Expense from other similar products?

When we automate and integrate expense management with Concur Expense, we can capture expenses from multiple sources, make smart business decisions based on accurate data, and simplify the process for everyone. SAP Concur helps me create and manage ongoing expense reports without a lot of extra effort which is a big help, autofilling corporate charges is also a big help and eliminates a lot of manual entry that other systems need even for expenses simpler.

What is your favorite aspect of this product?

With SAP Concur, we rely heavily on automation, configuration, smart reporting tools, consulting services, and our relationship with our customer success manager, all of which help us take what would otherwise be a massive amount of work and simplify it so that we have the data we need to act. SAP Concur is excellent at classifying and arranging costs for individual projects, and it is simple to bundle items together to reduce the possibility of mistakes or miscategorization of any expense.

What do you dislike most about this product?

When you need to distribute multiple charges, it frequently gets more complex and difficult. Without an overarching project to assign to, the necessity for user-created groups, reports, and report details makes it highly likely that you will fail. Because we require accounting to be input when reporting costs, it would be fantastic if some validation was performed after entering it to see whether or not it was an acceptable accounting. Perhaps this is only a feature that my organization does not use, but anything that can be done to validate accounting in real time would be really beneficial.

What recommendations would you give to someone considering this product?

SAP Concur is extremely effective at fixing the problem of having accountants manually enter and upload all expenditures, but Concur performs a decent job of importing expenses and making it easy to attach receipts. Filling out expense reports is often the most difficult aspect of work travel; SAP makes it easier by integrating the majority of my spending from our company credit card.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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