ClickUp Customer Reviews 2026 | Task Management

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ClickUp

Composite Score

9.1 /10

CX Score

9.3 /10

102 Reviews Write a Review

Claim Software

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Task Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact

Latest Award, 2025

2 Top Rated Capabilities

16 Top Rated Features

2025

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Respectful
Enables Productivity
Fair

Feature Ratings

Average 90

Task Assignment

List Tasks

Task Status

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Calendar View

Notifications

Add Notes

Vendor Capability Ratings

Average 84

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Also Featured in...

Product Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.9

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.5

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Shivam A.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Best tool for team collaboration

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

The number of features CLickUp offers is significantly higher than any other software in the market. I believe that's the major point of differentiator

What is your favorite aspect of this product?

My favorite aspect of the product is that whenever I assign a task to a teammate they automatically get notified via email. Also, they receive a notification via email whenever the duie date is near or when the due date has passed. This ensures awesome team collaboration and allows me to monitor task completion.

What do you dislike most about this product?

There's nothing much to dislike except for the fact that the UI can be made much more simpler. One can truly get lost in the number of features provided in the software.

What recommendations would you give to someone considering this product?

Just go for it!

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Danny L.

Role: Industry Specific Role
Industry: Shipping
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

ClickUp or Shut Up Deadlines.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

What makes it so useful is how flexible it is without feeling flimsy. Lists for routine purchasing. Boards for tender processes. Timelines when we’re coordinating big supplier transitions. Automations quietly nudge people when approvals sit too long. Custom fields let us tag suppliers by region, risk level, or contract value, which has been invaluable during audits and quarterly reviews.

What is your favorite aspect of this product?

Day to day, it keeps everyone honest. You can see who owns what. You can see what’s stuck. Comments stay tied to the task instead of getting lost in email chains. The reporting gives us a real picture of workload across the procurement team, which has helped justify additional headcount. That visibility alone has paid for itself.

What do you dislike most about this product?

Nothing Major

What recommendations would you give to someone considering this product?

I recommend ClickUp often, especially to teams juggling multiple suppliers and deadlines. If you invest a bit of thought upfront, it becomes a powerful backbone for procurement operations.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Anouk B.

Role: Industry Specific Role
Industry: Recreation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2025

Project Management Made Easier

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

It is highly customizable and and flexible which makes it meet desired needs for the company. It has many robust built-in automated features that promotes a seamless workflow.

What is your favorite aspect of this product?

It has a seamless reporting capability. This helps us see projects progress from the dashboard without any hassles. It also has powerful automated features which helps reduce errors as well as to save on time.

What do you dislike most about this product?

This tool has been great. I have no dislikes.

What recommendations would you give to someone considering this product?

On should consider the pricing depending on the size of the company. Also its wise to consider the features needed as some features could be absent in lower plans.

Pros

Performance Enhancing
Inspires Innovation
Saves Time
Respectful

ClickUp

What is ClickUp?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

ClickUp Ratings

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Assignment Ability to see task assignee

List Tasks Display outstanding tasks

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Task Categorization Ability to categorize tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Calendar View See tasks by due date in calendar view or Gantt view

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Shivam A.

Best tool for team collaboration

Likeliness to Recommend

Pros

Danny L.

ClickUp or Shut Up Deadlines.

Likeliness to Recommend

Pros

Anouk B.

Project Management Made Easier

Likeliness to Recommend

Pros

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Feature Ratings

Task Assignment

List Tasks

Task Status

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Calendar View

Notifications

Add Notes

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training