ClickUp Customer Reviews 2026 | Task Management

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ClickUp

Composite Score

9.1 /10

CX Score

9.3 /10

97 Reviews Write a Review

Claim Software

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Task Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact

Latest Award, 2025

2 Top Rated Capabilities

16 Top Rated Features

2025

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Respectful
Enables Productivity
Fair

Feature Ratings

Average 90

Task Assignment

List Tasks

Task Status

Task Prioritization

Due Dates

Add Attachments

Task Reporting

Task Categorization

Calendar View

Notifications

Automated Workflow

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Also Featured in...

Product Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.9

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.5

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Vivian G.

Role: Human Resources
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2025

Convenient for productivity

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

It's easy to use and learn. Quite user friendly. Has a lot of useful features

What is your favorite aspect of this product?

It's great for organizing tasks

What do you dislike most about this product?

The collapsable comments gets really messy once there are more comments.

What recommendations would you give to someone considering this product?

Ensure you standardize how tasks are organized across the board

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Kayode F.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2025

Creative Command Center Built for Multitasking

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp's Flexibility makes it stand above other products. Most tools give users a way to work. ClickUp, on the other hand, navigates through how users work, and then builds around them.

What is your favorite aspect of this product?

I doff my cap for the customization. As a Social Media Manager and content writer, I loved how I could build my own workspace, and not just adjust views.

What do you dislike most about this product?

ClickUp can feel “too much” sometimes. There are just so many features.. you can get lost in options you don’t really need. When I first onboarded, I spent more time setting up the perfect system than actually working.

What recommendations would you give to someone considering this product?

I would advise those who handle complex workflows and multiple content channels to make use of the product. Also, those who love building systems that match how they work. I can also recommend it for those who are tired of flipping between 6 different tools

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Greg F.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

ClickUp has transformed how our team collaborates

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

The breadth of features and integration with AI intelligence

What is your favorite aspect of this product?

Clickup Brain

What do you dislike most about this product?

Long learning curve

What recommendations would you give to someone considering this product?

Use ZenPilot to help set it up and train on how to use it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

ClickUp

What is ClickUp?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

ClickUp Ratings

90 Likeliness to Recommend

1 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Assignment Ability to see task assignee

List Tasks Display outstanding tasks

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Task Categorization Ability to categorize tasks

Calendar View See tasks by due date in calendar view or Gantt view

Notifications Tool alerts business of an application generated event.

Automated Workflow Workflow based on events.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Vivian G.

Convenient for productivity

Likeliness to Recommend

Pros

Kayode F.

Creative Command Center Built for Multitasking

Likeliness to Recommend

Pros

Greg F.

ClickUp has transformed how our team collaborates

Likeliness to Recommend

Pros

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Feature Ratings

Task Assignment

List Tasks

Task Status

Task Prioritization

Due Dates

Add Attachments

Task Reporting

Task Categorization

Calendar View

Notifications

Automated Workflow

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training