What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ClickUp won the following awards in the Task Management category

Filter By

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 89

Task Assignment

92

Task Status

91

List Tasks

91

Due Dates

89

Task Prioritization

89

Task Categorization

88

Add Attachments

88

Task Reporting

87

Add Notes

87

Notifications

86

Drag and Drop Prioritization

86

Vendor Capability Ratings

Average 83

Business Value Created

88

Ease of Customization

85

Ease of IT Administration

85

Quality of Features

85

Breadth of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Vendor Support

81

Availability and Quality of Training

81

ClickUp Reviews

Rawan M.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

fully automated and easily customizable

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

I love how easy it is to create to-do lists and workflow charts, and I also love how I can involve colleagues in reviewing them before approving them, making it easier for us to work well together as a team at all levels.

What is your favorite aspect of this product?

Using ClickUp, we can create an integrated database for all our previous and subsequent tasks. I loved the automation and AI capabilities built into ClickUp, which helps us accurately track how updates and completion rates impact close dates, and allows us to prioritize tasks. I also liked the ease of configuring dashboards and reports, and it is great that we can configure the form we need for reports or dashboards and benefit from the automatic update features to keep them up to date according to the actual task situation.

What do you dislike most about this product?

I haven't had any problems with ClickUp, everything is great and easy to use.

What recommendations would you give to someone considering this product?

ClickUp has enabled us to create continuous communication channels to help us take control of matters. It is wonderful that with ClickUp we have been able to continually schedule tasks and track them with great efficiency. Also, its many capabilities such as documentation and archiving of attachments have provided us with the flexibility we need to work as a team at all times.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shannon W.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2026

Amazing for Organization but Cluttered Interface

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

The quality of ClickUp's templates definitely sets them apart. They've been super helpful with developing my own organization system and figuring out how to best use the software. The customization potential of ClickUp is also unique, and allows me to use it for a variety of things, from task management to project planning.

What is your favorite aspect of this product?

I appreciate the variety of features ClickUp offers, which helps me manage both my quick small tasks weekly and my larger, broader-scale projects. By having both of these tracked, it has help me ensure I meet my deadlines and don't miss anything. I also appreciate that tasks can be ranked by urgency, which helps avoid missing important deadlines as well. ClickUp also reduces the number of emails I get since the statuses of tasks are all visible in ClickUp, so it's easy for everyone to check what has been done.

What do you dislike most about this product?

ClickUp requires some setup on the user end to make it work effectively; you essentially start from a blank canvas so there's some setup time needed. You also need to update your email preferences or you will get an email every time any edit is made by you or your team. I also think the interface is a bit cluttered and could look cleaner because it can be overwhelming to look at and navigate sometimes.

What recommendations would you give to someone considering this product?

I recommend exploring the different paid tiers in depth before purchasing to ensure you'll be getting the features that you need.

Pros

  • Enables Productivity
  • Saves Time
  • Reliable
  • Trustworthy

Jannifer J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

ClickUp works great project management market

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp stands out in a crowded project management market with tools like Trello, and Notion because it takes a very different approach to instead of focusing on one core function, it tries to be an all-in-one work OS. Many tools specialize e.g., tasks, docs, or communication. It combines a task & project management, docs & wikis, chat & comments, whiteboards and dashboards & reporting.This everything in one place to approach reduces the need for multiple tools.

What is your favorite aspect of this product?

This is especially powerful is that it’s not just all-in-one in a basic way, it’s deeply customizable. You can shape the platform to fit different needs a student can use it for assignments and notes and a business team can manage complex projects and workflows and also afreelancer can track clients, deadlines, and time. Another reason this stands out is well.

What do you dislike most about this product?

ClickUp tries to do everything but it can feel overwhelming in too many menus, and settings to confusing structure and spaces, folders, lists, tasks and Steep learning curve for beginners. The new students don’t know where to start while which slows adoption.

What recommendations would you give to someone considering this product?

If my recommendations would focus on getting the best way from it while avoiding common frustrations. It works great when you want to replace multiple apps like tasks, docs, dashboards, chat. It’s a great choice if you to manage projects or teams wants everything in one workspace and need strong customization so u choose this tool.

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Most Popular ClickUp Comparisons