What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
List Tasks
Due Dates
Task Prioritization
Task Categorization
Add Attachments
Task Reporting
Add Notes
Notifications
Drag and Drop Prioritization
Vendor Capability Ratings
Business Value Created
Ease of Customization
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Also Featured in...
Product Management
Score 9.1
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Project Management - Enterprise
Score 9.0
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Objectives and Key Results
Score 8.9
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AI Content Creation and Optimization
Score 8.5
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ClickUp Reviews
Rawan M.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jul 2024
fully automated and easily customizable
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I love how easy it is to create to-do lists and workflow charts, and I also love how I can involve colleagues in reviewing them before approving them, making it easier for us to work well together as a team at all levels.
What is your favorite aspect of this product?
Using ClickUp, we can create an integrated database for all our previous and subsequent tasks. I loved the automation and AI capabilities built into ClickUp, which helps us accurately track how updates and completion rates impact close dates, and allows us to prioritize tasks. I also liked the ease of configuring dashboards and reports, and it is great that we can configure the form we need for reports or dashboards and benefit from the automatic update features to keep them up to date according to the actual task situation.
What do you dislike most about this product?
I haven't had any problems with ClickUp, everything is great and easy to use.
What recommendations would you give to someone considering this product?
ClickUp has enabled us to create continuous communication channels to help us take control of matters. It is wonderful that with ClickUp we have been able to continually schedule tasks and track them with great efficiency. Also, its many capabilities such as documentation and archiving of attachments have provided us with the flexibility we need to work as a team at all times.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shannon W.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2026
Amazing for Organization but Cluttered Interface
Likeliness to Recommend
What differentiates ClickUp from other similar products?
The quality of ClickUp's templates definitely sets them apart. They've been super helpful with developing my own organization system and figuring out how to best use the software. The customization potential of ClickUp is also unique, and allows me to use it for a variety of things, from task management to project planning.
What is your favorite aspect of this product?
I appreciate the variety of features ClickUp offers, which helps me manage both my quick small tasks weekly and my larger, broader-scale projects. By having both of these tracked, it has help me ensure I meet my deadlines and don't miss anything. I also appreciate that tasks can be ranked by urgency, which helps avoid missing important deadlines as well. ClickUp also reduces the number of emails I get since the statuses of tasks are all visible in ClickUp, so it's easy for everyone to check what has been done.
What do you dislike most about this product?
ClickUp requires some setup on the user end to make it work effectively; you essentially start from a blank canvas so there's some setup time needed. You also need to update your email preferences or you will get an email every time any edit is made by you or your team. I also think the interface is a bit cluttered and could look cleaner because it can be overwhelming to look at and navigate sometimes.
What recommendations would you give to someone considering this product?
I recommend exploring the different paid tiers in depth before purchasing to ensure you'll be getting the features that you need.
Pros
- Enables Productivity
- Saves Time
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Jannifer J.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2026
ClickUp works great project management market
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp stands out in a crowded project management market with tools like Trello, and Notion because it takes a very different approach to instead of focusing on one core function, it tries to be an all-in-one work OS. Many tools specialize e.g., tasks, docs, or communication. It combines a task & project management, docs & wikis, chat & comments, whiteboards and dashboards & reporting.This everything in one place to approach reduces the need for multiple tools.
What is your favorite aspect of this product?
This is especially powerful is that it’s not just all-in-one in a basic way, it’s deeply customizable. You can shape the platform to fit different needs a student can use it for assignments and notes and a business team can manage complex projects and workflows and also afreelancer can track clients, deadlines, and time. Another reason this stands out is well.
What do you dislike most about this product?
ClickUp tries to do everything but it can feel overwhelming in too many menus, and settings to confusing structure and spaces, folders, lists, tasks and Steep learning curve for beginners. The new students don’t know where to start while which slows adoption.
What recommendations would you give to someone considering this product?
If my recommendations would focus on getting the best way from it while avoiding common frustrations. It works great when you want to replace multiple apps like tasks, docs, dashboards, chat. It’s a great choice if you to manage projects or teams wants everything in one workspace and need strong customization so u choose this tool.
Pros
- Fair
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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