What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Enables Productivity
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code Completion
Refactoring
Summarization & Explanation
IDE Integration
Multi-Language Support
Commenting
Unit Tests
Natural Language Generation
Bug Detection
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Claude Reviews
Saloni K.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
A great tool for writing academic papers.
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude can help me with my academic writing. It can help me to find sources, to organize my arguments, and to write my paper in a clear and concise way.
What is your favorite aspect of this product?
I like that it can help me to check my paper for plagiarism.
What do you dislike most about this product?
You have to be careful not to use it to cheat. You should always write your own original work.
What recommendations would you give to someone considering this product?
I recommend claude to all students and researchers.
Pros
- Reliable
- Effective Service
- Client Friendly Policies
- Altruistic
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Virat C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
A great tool for mental health.
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude can be a great tool for mental health. it can be a supportive and non-judgmental listener. i can talk to it about my feelings and my problems, and it will always be there for me.
What is your favorite aspect of this product?
I like that it can help me to practice mindfulness and meditation. it can guide me through a simple breathing exercise or a guided meditation.
What do you dislike most about this product?
It is not a replacement for a professional therapist. if you have a serious mental health issue, you should seek professional help.
What recommendations would you give to someone considering this product?
I recommend claude as a great tool for supporting your mental well-being.
Pros
- Trustworthy
- Respectful
- Fair
- Friendly Negotiation
Cons
- Commodity Features
- Less Productive
- Less Reliable
Please tell us why you think this review should be flagged.
Ujjwal K.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
it's a great tool for writing emails.
Likeliness to Recommend
What differentiates Claude from other similar products?
claude is great at writing professional and well-written emails. i can just give it a few bullet points, and it will write a complete email for me.
What is your favorite aspect of this product?
i like that i can ask it to adjust the tone of the email. i can make it more formal, more friendly, or more persuasive.
What do you dislike most about this product?
the emails can sound a bit generic sometimes. you have to add your own personal touch to them.
What recommendations would you give to someone considering this product?
i recommend claude for anyone who wants to improve their email communication skills.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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