Circuit Customer Reviews 2023

What is Circuit?

Circuit is everything your teams need to communicate in a single app. It’s voice, video, screen share, chat, and file sharing. It’s collaboration made simple. Circuit improves teamwork by combining audio, video and screen-share with persistent messaging and content sharing in a single experience.

Company Details

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Circuit Ratings

Real user data aggregated to summarize the product performance and customer experience.

84 Likeliness to Recommend

82 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Circuit?

5% Negative

11% Neutral

84% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Score 8.2

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Circuit Reviews

Zara G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Create great communications.

Likeliness to Recommend

9 / 10

What differentiates Circuit from other similar products?

Communicating with my work team used to be a bit complicated, we have used various platforms including Circuit which allows us to create online collaborations through video calls, conferences, seminars and chat to keep our projects constantly growing and keep up with each task.

What is your favorite aspect of this product?

Through circuit, we have created a personalized workflow that has provided us with functions to improve communication through videoconferences and chats to correctly manage all our projects, share documents and content, and improve ideas for our tasks.

What do you dislike most about this product?

Nothing that I dislike is good software for business collaborations, and it allows us to improve the communication experience and share files and important information with our employees, it is a platform that can be easily used through any device, be it a laptop, a desktop or a Mobile phone.

What recommendations would you give to someone considering this product?

I recommend it as one of the best platforms to create remote communications and maximize workflow.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Felipe d.

Role: Consultant
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

good UI but quite expensive

Likeliness to Recommend

6 / 10

What differentiates Circuit from other similar products?

integration with unify deskphones

What is your favorite aspect of this product?

usability is vey friendly

What do you dislike most about this product?

price could be a bit lower

What recommendations would you give to someone considering this product?

if you use unify deskphones this is the way to go.

Pros

Reliable
Enables Productivity
Security Protects
Helps Innovate

Cons

Under Delivered
Less Transparent
Less Friendly Negotiation

Anatotura M.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Seamless Collaboration With Circuit

Likeliness to Recommend

9 / 10

What differentiates Circuit from other similar products?

It makes business instant messaging and web conferencing easy and these capabilities makes it irresistible

What is your favorite aspect of this product?

Using Circuit is easy and so it setting up the tool It comes with many capabilities and enhances collaboration

What do you dislike most about this product?

Zero faults and Circuit has met our needs

What recommendations would you give to someone considering this product?

For improved business collaboration, Circuit is the real deal and has been working well and so I recommend it,

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

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Circuit

Circuit

What is Circuit?

Company Details

Need Assistance?

Circuit Ratings

84 Likeliness to Recommend

82 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Circuit?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Screen Sharing The ability to share screens.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Notifications Tool alerts business of an application generated event.

Search The system can search an entire body of a document for a keyword or phrase.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Cross Platform Support The software runs on several platforms, allowing people to collaborate on their phones, tablets, laptops and MacBooks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

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Circuit Reviews

Zara G.

Create great communications.

Likeliness to Recommend

Pros

Felipe d.

good UI but quite expensive

Likeliness to Recommend

Pros

Cons

Anatotura M.

Seamless Collaboration With Circuit

Likeliness to Recommend

Pros

Most Popular Circuit Comparisons

Microsoft Teams

Slack

Webex Messaging

Google Chat

Hive

Cisco Jabber

Feature Ratings

Instant Messaging

Screen Sharing

Task Management

File Sharing Collaboration

Integration With Productivity Tools

Voice and Video Collaboration

Granular Access Management

Notifications

Search

Document Collaboration

Cross Platform Support

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Ease of Data Integration