ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

83

Commenting

81

Refactoring

79

Bug Detection

78

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

84

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

75

ChatGPT Reviews

Deep R.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Very useful tool and the price is justified.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

The ChatGPT-4 model. It's very capable.

What is your favorite aspect of this product?

The subscription also includes DALL.E

What do you dislike most about this product?

Only 40 prompts in 3 hours

What recommendations would you give to someone considering this product?

Make different Tiers for multiple tiers of number of prompts in 3 hours.

Pros

  • Saves Time
  • Helps Innovate
  • Trustworthy
  • Unique Features

Shivam K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Flexible and Informative, but Lacks Voice Output

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out from other similar products due to its extensive training on a wide range of internet text, enabling it to generate human-like responses in natural language.

What is your favorite aspect of this product?

I don't have personal preferences, but if I were to identify a standout aspect, it would be the versatility of ChatGPT

What do you dislike most about this product?

No, it's good enough

What recommendations would you give to someone considering this product?

Define Your Use Case: Identify what you want to achieve with ChatGPT, whether it's for answering questions, brainstorming, writing assistance, or casual conversation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vivek C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

ChatGPT: The Bot that revolutionized IT

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

ChatGPT was trained on a large bunch of data, around 570GB of datasets so this makes it stand apart from its competitors in accuracy. ChatGPT is accurate in its result due to this point.

What is your favorite aspect of this product?

My favorite aspect of ChatGPT is its responses are personalized and human-like so it does not feel like users are talking to a bot, which makes it entertaining and engaging.

What do you dislike most about this product?

I dislike its mathematical errors which it does on regular basis, sometimes ChatGPT fails to calculate even simple mathematical operations.

What recommendations would you give to someone considering this product?

ChatGPT provides a lot of features in its free product, so using it thoroughly can help users on getting a clear idea if they really want to proceed with buying the paid subscription.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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