What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Topic Generator
Article Summarizer
Multi-Language Support
Style and Tone Suggestions
Text Personalization
Long Form Content Generation
Customization
Templates
Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Zuhaib S.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2026
Smart, Efficient and Optimum
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Chat GPT is a lot reliable than anything in its near competition. It is just the right tool for a varying domains of work. It has the versatile multi modal abilities. Can handle complex tasks with ease. Less bugs than others. In India its really affordable and convenient to have your hands on.
What is your favorite aspect of this product?
Its affordable and convenient to use. Better than most other platforms in terms of integration with other applications. Its multi modal capabilities are paramount.
What do you dislike most about this product?
Sometimes its memory just looses on me. I want some better text editing tools. The prompt to image creation can be a lot better than it is currently. There is absence of on screen editing options.
What recommendations would you give to someone considering this product?
Go for it. Its the best AI tool one can have. It specific at the same time generalized too. Best with all sorts of applications and works. Integration and photo to text feature is just too good and accurate. You don't need to worry about the grammar and mistakes. Its affordable and easy to use for any sort of application.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shiwam M.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2026
Solid tool that requires more customization.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is extremely versatile, handling everything from complex coding to creative brainstorming more effectively than most tools. The new reasoning models are a significant improvement, making responses appear more logical and thought-out rather than simply generated. The main disadvantage is the lack of organization. My sidebar is disorganized, and it desperately needs a folder system or tags to keep different projects separated. More UI customization for eye comfort during long sessions would also be a welcome addition.
What is your favorite aspect of this product?
My favorite feature of ChatGPT is its incredible versatility. It truly is a "jack-of-all-trades"—I can use it to debug a complex script in the morning and then request a creative bedtime story for my children in the evening. It understands context so well that I don't have to constantly reset or explain who I am, making it feel more like a personal assistant than a search bot.
What do you dislike most about this product?
What I dislike the most about the chat history is its lack of organization. My sidebar is completely disorganized because there is no way to create folders or tag my projects. I spend far too much time scrolling to find a work draft from last week. I find the 'personality' to be a bit repetitive at times. It's often too agreeable—I'd rather it challenged my ideas more than simply saying every suggestion I make is 'great' or 'insightful.' It makes the feedback seem hollow.
What recommendations would you give to someone considering this product?
To avoid having to repeat yourself in every chat, my main recommendation is to use the 'Custom Instructions' feature right away. Additionally, use the 'Reasoning' models for challenging tasks like math or coding; they are slower than the standard chat mode but far more accurate.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Ritesh D.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Sep 2025
ChatGPT: A Game-Changing Coding Ally for Seamless.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT excels with versatile, contextual responses, flexible prompting, and strong code generation. Its conversational depth, plugin support, and continuous updates set it apart from less adaptive AI tools.
What is your favorite aspect of this product?
ChatGPT's ability to provide clear, contextual code with explanations, adapting to my prompts across languages and frameworks.
What do you dislike most about this product?
ChatGPT's occasional verbosity and minor inaccuracies in niche coding scenarios can frustrate, requiring extra prompt tweaking.
What recommendations would you give to someone considering this product?
Try ChatGPT's free tier to test its coding capabilities. Use specific, detailed prompts for optimal results. Explore plugins for added functionality. Be prepared to refine responses for niche tasks. Consider a paid plan for higher usage limits if you code daily.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
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