CAKE by Mad Mobile Logo
CAKE by Mad Mobile Logo
Mad Mobile Inc

CAKE by Mad Mobile

6.4 /10
Category
CAKE by Mad Mobile
6.4 /10

What is CAKE by Mad Mobile?

CAKE by Mad Mobile is a Sysco Solutions Partner and all-in-one POS solution that helps businesses serve guests faster, scale their technology and grow. Our partnership assists in providing the best-in-class restaurant technology to Sysco customers and prospects.

Company Details


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Awards & Recognition

CAKE by Mad Mobile won the following awards in the Restaurant POS category

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CAKE by Mad Mobile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CAKE by Mad Mobile.

63 Likeliness to Recommend

72 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CAKE by Mad Mobile?

0% Negative
26% Neutral
74% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Includes Product Enhancements

Feature Ratings

Average 77

Integrations

81

Workforce Management

81

Mobile Capabilities

81

Advanced Reporting Analytics

80

Table Reservations Management

80

Payment Processing

80

Kitchen Course Management

79

Check Settlement Types

76

Multiple Venue Property Concept Support

76

Loyalty Promotions Management

76

PCI Compliance

73

Vendor Capability Ratings

Average 77

Ease of Data Integration

83

Usability and Intuitiveness

80

Ease of Implementation

79

Ease of Customization

78

Vendor Support

78

Availability and Quality of Training

78

Quality of Features

78

Breadth of Features

77

Ease of IT Administration

77

Business Value Created

73

Product Strategy and Rate of Improvement

73

CAKE by Mad Mobile Reviews

Muritho A.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to Use. It is a great Product!

Likeliness to Recommend

8 /10

What differentiates CAKE by Mad Mobile from other similar products?

I enjoy the customization function. You can edit what you like very easily.

What is your favorite aspect of this product?

The setup is easy Ease of use. It only took me some minutes to train my team.

What do you dislike most about this product?

The reporting is not intuitive. It lacks some details.

What recommendations would you give to someone considering this product?

Cake will ease your work especially in ordering either on site or online. It also has some amazing features that will interest you.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

yoko c.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

The best option for the restaurant is cake.

Likeliness to Recommend

9 /10

What differentiates CAKE by Mad Mobile from other similar products?

CAKE is a cloud-based application that is specifically designed for restaurants. It allows users to track real-time sales at different locations, as well as wages, hours, and overtime. Payment processing, customer and waitlist management, online ordering, gift cards, and table-side ordering are all required. It has an offline mode that allows users to manage restaurants and accept payments even when there is no Internet connection. It works with PayPal, Xero, Orca, and a variety of other services.

What is your favorite aspect of this product?

The menu is extremely easy to set up, their customer service has always been excellent, the point of sale terminal is appealing and user-friendly, and their payment facility is extremely simple to use.

What do you dislike most about this product?

We haven't had any major issues, and it's a very comprehensive and user-friendly system.

What recommendations would you give to someone considering this product?

I would recommend CAKE products to any cafeteria or food service provider, as well as large corporations.

Pros

  • Inspires Innovation
  • Saves Time
  • Respectful
  • Fair

Robert K.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Intuitive, robust and secure point of sale system

Likeliness to Recommend

8 /10

What differentiates CAKE by Mad Mobile from other similar products?

Cake POS offers a set of tools that allow optimal and versatile administrative management. Its user interface is very intuitive and the training of personnel for its use is fast. Provides effective customer management, identifying the most recurring customers to give the most personalized attention. It has excellent integrated functions that guarantees a very flexible and dynamic order management. It generates detailed reports that allow making changes fully adapted to the need that arises.

What is your favorite aspect of this product?

It is very easy to use and has a simple user interface. Its setup is quick and uncomplicated. The contactless payment option is fast, secure and efficient. When internet connection failures occur, all transactions are held and processed again once the connection is reestablished. It has an excellent time management to control the entry and exit of employees. The customer support team responds in a timely and efficient manner to our requirements.

What do you dislike most about this product?

Sometimes the system performs processes slowly. In addition, the card reader sometimes malfunctions.

What recommendations would you give to someone considering this product?

Cake POS provides a wide variety of user-friendly features, simple administration, and a broad ability to improve customer service and management. I recommend its implementation.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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