Bookafy Logo
Bookafy Logo
Bookafy

Bookafy

Composite Score
7.7 /10
CX Score
8.1 /10
Category
Bookafy
7.7 /10

What is Bookafy?

Bookafy is Scheduling Software for your business. Bookafy allows for real-time appointment booking with automated calendar syncing, text reminders and more. Bookafy is one App for all types of bookings. Book Group Events, One-on-One appointments, recurring meetings and more.

Company Details


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Bookafy Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bookafy?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Payment Processing

92

Real-Time Calendar View

92

Mobile

91

Availability Preferences

90

Calendar Integration

90

Automated Notifications

90

Scheduling Link Creation

88

Customizable Branding

86

3rd Party Integration

81

Analytics and Reporting

75

Vendor Capability Ratings

Average 86

Product Strategy and Rate of Improvement

90

Business Value Created

90

Ease of Implementation

90

Availability and Quality of Training

89

Quality of Features

88

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Customization

84

Vendor Support

83

Ease of IT Administration

80

Ease of Data Integration

79

Bookafy Reviews

Joe H.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A Seamless Scheduler

Likeliness to Recommend

9 /10

What differentiates Bookafy from other similar products?

One thing that does stand out is its ability to handle multi-time zone bookings seamlessly

What is your favorite aspect of this product?

The branded experience for clients. I’ve found that having a clean, professional-looking booking page reflects well on us as designers and sets the tone for the level of detail we bring to our projects

What do you dislike most about this product?

It’s not always as intuitive as I’d like, especially if you’re trying to adjust time slots for a specific project phase or reschedule multiple clients at once.

What recommendations would you give to someone considering this product?

Here’s a tip—spend some time getting to know its customization settings for booking pages. Once you get the hang of it, it’s like you’ve created a mini-website that aligns with your firm’s design style

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Matthias S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Saves time, easy to use, very raliable.

Likeliness to Recommend

7 /10

What differentiates Bookafy from other similar products?

Bookafy offers great value for money, especially with its integration of payment features and flexibility across platforms. These are features that are often hard to find at an affordable price.

What is your favorite aspect of this product?

While Bookafy has many useful features, the user interface feels a bit outdated and could use a refresh. There are also occasional issues with calendar synchronization, leading to double bookings, especially when using Office 365.

What do you dislike most about this product?

The most frustrating aspect is the unreliable sync with Office 365, which causes appointments to sometimes not show up, leading to double bookings. Additionally, the outdated user interface and extra charges for basic integrations like Zapier are disappointing. The customer support is also lacking; they often fail to resolve issues in a timely manner, which can be really frustrating when you rely on the software for your business.

What recommendations would you give to someone considering this product?

If you're looking for a flexible and affordable booking tool, Bookafy is a solid choice, particularly for small businesses in need of a simple solution. However, make sure to carefully check the integration with your calendar, especially if you're using Office 365.

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Christos A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Bookafy from other similar products?

Bookafy has a clean and intuitive interface that is easy to navigate, making it simple for both businesses and clients to use.

What is your favorite aspect of this product?

It's flexibility and customization options. Users can create custom booking pages, set their own availability, and choose from a variety of appointment types and scheduling options. This allows businesses to tailor Bookafy to their specific needs and provide a seamless booking experience for their clients.

What do you dislike most about this product?

Lack of reporting and analytics.

What recommendations would you give to someone considering this product?

Make sure to buy!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing