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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Password Generator

89

Credential Management

89

Access From Multiple Devices

89

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

AD/LDAP Sync

86

Vault for Each User

86

End User Self Serve

86

Multi-Factor Authentication (MFA)

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Quality of Features

86

Ease of IT Administration

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Reviews

Juliane S.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Reliable and secure password management platform

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

We are a large organization and managing all passwords is a great difficulty for us therefore we use different old and new tools in our organization but we never find a perfect tool like it that offers us single sign-on and security features in a single place.

What is your favorite aspect of this product?

I like everything about Bitwarden. It has all of the features of most password managers, but at a lower price and with more flexibility. The user interface is simple, and the cross-platform apps function well. The best part is that it is open-source, allowing the community to assess its security. Due to its higher security, no one can access our personal passwords.

What do you dislike most about this product?

Only a few applications are considered perfectly functional, and Bitwarden is one of them. I can't think of anything negative about it because it adequately fulfills each of the functions that it is required to perform in my company, giving it a high level of security and providing a sense of peace of mind in the event of data loss.

What recommendations would you give to someone considering this product?

I can assure you that the best feature of this product is that it not only manages but also generates passwords in a few seconds and it allows you to store an unlimited number of items. Bitwarden also lets you import and export passwords from Chrome and Enpass.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Githambo K.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Password Management Features

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

With Bitwarden, it becomes easy for team to store sensitive information such as passwords. Accessing this data securely is also guaranteed

What is your favorite aspect of this product?

I like that using Bitwarden is easy. The software offers amazing security features I like that storing and accessing critical information is easy

What do you dislike most about this product?

No bad experiences whatsoever using Bitwarden

What recommendations would you give to someone considering this product?

For effective and secure password management, I recommend Bitwarden. It's easy to use, affordable, and offers best security features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ray D.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great product and org! Some growing pains.

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

The user/client-first approach that Bitwarden has is refreshing and superior to competitors.

What is your favorite aspect of this product?

I love that the free version does what it does very well across all my devices.

What do you dislike most about this product?

Sometimes the experience with unlocking browser extension vaults using biometrics can be a little clunky.

What recommendations would you give to someone considering this product?

Get it. Right. NOW.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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