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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Password Generator

89

Credential Management

89

Access From Multiple Devices

89

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

AD/LDAP Sync

86

Vault for Each User

86

End User Self Serve

86

Multi-Factor Authentication (MFA)

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Quality of Features

86

Ease of IT Administration

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Reviews

Vincenzo S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Make our organizational life secured

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Because of Bitwarden encryption technology I trust and use it as a password manager. It contains a lot of functions, such as creating random passwords with a mix of characters, symbols, numbers, and so on. It also has a smartphone application. Bitwarden is an extension for popular browsers like Chrome and Firefox. It's also compatible with the majority of operating systems, making it one of the few feasible solutions for Linux users.

What is your favorite aspect of this product?

Because I have several accounts, as most of us do these days, Bitwarden comes in useful. It's difficult to remember each password, especially those with unique letters and digits. So, Bitwarden solves my problem of remembering multiple passwords for many websites. It also assists me in effortlessly logging into the desired website by generating a strong password with the necessary character count and adding a URL with a password and username.

What do you dislike most about this product?

I can't think of a single disadvantage to this software package other than the fact that we must rely on the parent firm to keep our passwords and data secure. They haven't given us any cause to doubt their ability to do so, though.

What recommendations would you give to someone considering this product?

On all of our sites, I use BitWarden because I trust it and it assists me in configuring and managing secure credentials. It is strongly suggested. Take a look at Bitwarden if you're currently using another service. Alternatively, if you aren't already using a password manager, then just get started with it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Juan Sebastian C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

excellent features in free version

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

excellent features in its free version

What is your favorite aspect of this product?

send text or encrypted files

What do you dislike most about this product?

all product love it

What recommendations would you give to someone considering this product?

excellent features, excellent cost benefits

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cedric H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Effective application to store passwords

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Security and simplicity are something's that make it a more unique and reliable solution to store important passwords without any difficulty and also at a limited cost. Furthermore, the cross-platform compatibility and sync are also fantastic.

What is your favorite aspect of this product?

I like the fact that without fear of forgetting a password, the platform allows us to use random passwords across multiple accounts such as a bank, email, and other major accounts. Users can easily create, store, and access account passwords with Bitwarden software, which also ensures password security. Unauthorized access to our passwords stored in encrypted form is made difficult by the platform.

What do you dislike most about this product?

The main disadvantage of Bitwarden is that it is not as user-friendly as most of its top competitors; many of its features are clunky, difficult to use, and unintuitive. Secondly, their support team is not good whenever I have a question. They are late and show their nonserious behavior.

What recommendations would you give to someone considering this product?

When 2FA is enabled for a specific account, you must enter both your password and the second form of verification when logging in. Bitwarden is also a zero-knowledge password manager, which means that no one from your company can access or see the data in your Bitwarden vault. 2FA is important because it prevents others from accessing your accounts even if they obtain your passwords.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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