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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Password Generator

89

Credential Management

89

Access From Multiple Devices

89

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

AD/LDAP Sync

86

Vault for Each User

86

End User Self Serve

86

Multi-Factor Authentication (MFA)

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Quality of Features

86

Ease of IT Administration

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Reviews

Frank D.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Our trusted password manager platform

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

BitWarden is a password management system that is flexible, complicated, and reliable. It protects our passwords and identities from hackers by employing vital and incredibly complicated algorithms. They use a complicated security strategy that makes it nearly impossible for hackers to obtain our passwords, and even if they do, information is useless to them.

What is your favorite aspect of this product?

Its strongest feature is that it delivers on its promises, freeing our teams from unnecessary management and allowing them to focus on their more important work. In addition to that, it employs a very powerful encryption technique and saves encrypted password info and other credentials in the files, making it nearly hard to retrieve the message even if the attackers obtaain the documents.

What do you dislike most about this product?

Additionally, the autofill and autosave functions do not always perform as planned. I also dislike how slow it works after upgrading to a new version. Upgrading it to a new version is also a clunky process and after-update settings are rather more clunky than upgrading.

What recommendations would you give to someone considering this product?

The majority of password management systems that I have seen and used are suitable for individual use and require complex setup and configuration but BitWarden is equally profitable for both personal and company use. I would advise customers to utilize it because it is a perfectly secure and ready-to-use approach to simplify password administration, storage, recall, and security.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Altruistic

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Reliable solution for security management

Likeliness to Recommend

7 /10

What differentiates Bitwarden from other similar products?

It simplifies the process of logging into services. I used to reuse passwords, but now I use strong passwords all over the place. Not to mention the fact that I no longer have to be concerned about losing a password.

What is your favorite aspect of this product?

Bitwarden has a well-integrated user interface, safe sharing within employees and teams, externally accessible "one-time" secrets, and a personal license for each employee to encrypt non-corporate personal information, which is a good bonus and encourages personal online safety. On a regular basis, new functions are added. It gains in value as a result of this.

What do you dislike most about this product?

I have done a lot of thinking but haven't come up with any serious objections. The majority of the first UI adjustments I would have recommended have already been implemented by their product team.

What recommendations would you give to someone considering this product?

It is quite simple to manage all of our login credentials. In addition, the version includes all of the features that are highly useful in everyday use, such as two-factor authentication and multi-device support. It saves a lot of time when logging in to various websites, browsers, and devices. For me, it's a good fit.

Pros

  • Reliable
  • Unique Features
  • Caring
  • Fair

Tanner R.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Reliable and robust password management solution

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

I've tried different password manager Systems before moving to BitWarden. Getting started with other tools is as painful as a stubbed toe. But BitWarden is fully prepared for speedier setup and ready-to-use allowing us to get started quickly. Its simple manageability, simplicity, and customizability are the features that I found unique there.

What is your favorite aspect of this product?

Signing up with BitWarden is not a lengthy process. There is only an option to add a password hint to the master password. There is no lengthy table requiring extra information to waste our time. There are no phone numbers, dates of birth, inside leg measures, or anything else that might be useful to advertisers. It's simple to set up, operate, administer, scale, and integrate into current workflows.

What do you dislike most about this product?

The synchronizing process can be a little tricky at times. The per-user fee might be quite high, particularly if you have a large staff unit or a limited budget. My last criticism is that the data leak scanner is ineffective. Some of my emails, it does not deliver precise findings

What recommendations would you give to someone considering this product?

Because of its flexible configuration options and robust features, I enthusiastically suggest it because anyone who finds it unsuitable for their infrastructure can easily adapt it to meet their needs. Fitting it into and aligning it with your existing framework and working methods is a simple and quick operation that does not confront you with any difficulties.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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