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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Password Generator

89

Credential Management

89

Access From Multiple Devices

89

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

AD/LDAP Sync

86

Vault for Each User

86

End User Self Serve

86

Multi-Factor Authentication (MFA)

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Quality of Features

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Breadth of Features

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Reviews

Silvia A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Reliable and secure password management solution

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Bitwarden is a powerful tool that rivals its competitors by allowing us to keep our account active on multiple devices at the same time, secure with two-factor authentication, and accessible from anywhere.

What is your favorite aspect of this product?

Our main concern was security, which was burdening and affecting our organization's performance. Since we've implemented Bitwarden, we've been relieved of a slew of concerns, such as the fact that we can keep our passwords safe with us at all times and that we should be able to use them regardless of our web browser, operating system, or computer. The only requirement is that we use the app or plugin.

What do you dislike most about this product?

I had several issues with it. Firstly, setup can be time-consuming, and the tool is very costly to use extra features we need to pay for them. I hate their support team. I don't say too much about them but in short, they are irresponsible.

What recommendations would you give to someone considering this product?

I like to recommend it to my friends and colleagues because it is an extremely simple, reliable, and secure method of protecting passwords. It also saves time in organizations because it eliminates the need to manually enter passwords.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2022

The Solution for Password Management and Security

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Great Open-Source Password Management Solution

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Includes Product Enhancements

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