What is BetterCloud?
BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
84 Plan to Renew
3
Since last award
78 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BetterCloud?
Pros
- Enables Productivity
- Respectful
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Utilization
Task and Alert Automation
Renewal Management
Price Benchmarking
Shadow IT Detection
Compliance Reporting
Contract Management
Real-Time Reporting
Integrations
Vendor Management
License Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Business Value Created
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
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BetterCloud Reviews
gunda s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
A secured way to protect saas application
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
The better cloud helps to provide high security for the saas application that has been managing in there cloud and also it helps to create work flow even for complex saas applications which differentiates from other products.
What is your favorite aspect of this product?
It provides a centralised dashboard containing multiple saas applications where we can quickly manage any of the application.
What do you dislike most about this product?
The licensing and subscription costs was high enough when compared to other products like netskope, alpin .
What recommendations would you give to someone considering this product?
If your organization is big and maintaining multiple saas applications this is the best platform in managing and providing security protection i can say and check the compatibility of your existing saas applications with bettercloud.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Samuel N.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Initial Implementation
Submitted Jan 2024
Great product!
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
It is very easy to use and to configurate.
What is your favorite aspect of this product?
That it saves me a lot of time.
What do you dislike most about this product?
I wish I could hear back from support faster.
What recommendations would you give to someone considering this product?
It is definitely worth the cost and they will be able to save time and use it on more important things in side their company.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jonathan T.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2024
Good management tool, but pricing keeps increasing
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
BetterCloud offers integration with multiple cloud products, for using it with one cloud platform it is very pricey. There business model doesn't lend itself to to a single platform or for not-for-profit organizations. BetterClouds Workflow tool for organizations that have many cloud platforms that need management and governence is a differentator but if you are using only one or two platforms, stakeholders need to weighin on using such a tool.
What is your favorite aspect of this product?
BetterCloud for G Suite portal has been perfect as our organization grew, On top of user management, the service assisted with google drive support, governing email signatures, and app governence all in one place has been favourites in using this product for over 10 years.
What do you dislike most about this product?
The business model has been difficult, as an early adapter of BetterCloud when it solely served Goolge Apps and Microsoft 365, the license attainable and straight forward. The current licensing model based on number of accounts in your domain dictates the pricing, so if your organization has many dormant or unused accounts be prepared to pay for those accounts. The pricing each year goes up more than 5%, some years it has been an upward of 20% making it difficult to manage.
What recommendations would you give to someone considering this product?
Orgnaizations interested in Bettercloud, need to consider if they have multiple cloud platforms that need monitoring, governence, and automation. If your organization has more than two platforms, Bettercloud might be a good fit otherwise there are many other competing products that can do the same for a since cloud platform. Bettercloud has also placed enhancements in the Workflow side and less on the BetterCloud for G Suite. G Suite portal hasn't changed in years, so their focus is definetely for organizations with multi-cloud platforms.
Pros
- Reliable
- Enables Productivity
- Respectful
- Saves Time
Cons
- Slower Product Innovation
- Charges for Enhancements
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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