What is BambooHR?
BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BambooHR?
Pros
- Reliable
- Trustworthy
- Caring
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Recognition
Feedback Models
Performance Reviews
Development Planning
Integration Capabilities
Goal Setting and Tracking (Goal Management)
Reporting and Analytics
Employee Engagement
Dashboard
Check-Ins/1-on-1s
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Vendor Support
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Also Featured in...
Payroll
Score 8.9
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Human Capital Management - Midmarket
Score 8.9
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Applicant Tracking Systems - Enterprise
Score 8.8
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Talent Management
Score 8.5
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Employee Benefits Support
Score 8.3
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Benefits Administration
Score 8.3
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Workforce Management - Midmarket
Score 8.2
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BambooHR Reviews
Alex R.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2025
Intuitive and User-Friendly
Likeliness to Recommend
What differentiates BambooHR from other similar products?
Intuitive and User-Friendly,
What is your favorite aspect of this product?
Asset / hardware / IT inventory tracking Better global payroll / benefits administration
What do you dislike most about this product?
Asset / hardware / IT inventory tracking Better global payroll / benefits administration
What recommendations would you give to someone considering this product?
More adacned features
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Kim K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2025
HR Backbone for a Heavy Industry Workforce
Likeliness to Recommend
What differentiates BambooHR from other similar products?
BambooHR works for us because it centralizes core HR functions in a single platform. With thousands of employees in multiple states, we need consistent data across recruiting, time-off, and compliance records.
What is your favorite aspect of this product?
Its onboarding workflows are an absolute beast in the sense that they move new hires from offer acceptance to first-day readiness without manual chasing. For our refinery hires, this has cut onboarding time by almost a week
What do you dislike most about this product?
The reporting templates could better accommodate union-specific metrics, like grievance tracking or apprenticeship ratios. Also, the performance review module feels light compared to what we need for technical roles.
What recommendations would you give to someone considering this product?
Customize fields early to reflect industry-specific data points, such as certifications and safety clearances. And integrate BambooHR with your payroll system from the start — running parallel systems in energy operations creates headaches quickly
Pros
- Enables Productivity
- Effective Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Ododoola O.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2025
BambooHR: A User-Friendly HR Solution
Likeliness to Recommend
What differentiates BambooHR from other similar products?
BambooHR stands out by offering an easy-to-use, all-in-one HR platform tailored for small to mid-sized businesses. It emphasizes a strong employee experience, responsive customer support, and seamless integrations. Its intuitive interface, focus on core HR features like onboarding and performance management, and transparent pricing further differentiate it from competitors.
What is your favorite aspect of this product?
One standout aspect of BambooHR is its user-friendly interface—it’s clean, intuitive, and easy for both HR teams and employees to navigate. This makes everyday HR tasks like onboarding, time-off tracking, and performance reviews smooth and accessible, even for non-HR professionals. It significantly reduces the learning curve, which is a major plus for small businesses without a dedicated HR department.
What do you dislike most about this product?
The main drawback of BambooHR is that some advanced features are either limited or require add-ons—especially payroll (which is only available in the U.S.) and benefits administration. Compared to all-in-one platforms like Gusto or Zenefits, which offer more robust built-in payroll and benefits tools, BambooHR may feel less complete if you need comprehensive HR and finance coverage in one place.
What recommendations would you give to someone considering this product?
Here are a few key recommendations for someone considering BambooHR: Assess Your Company Size and Needs: BambooHR is ideal for small to mid-sized businesses. If you're a larger organization or have complex compliance/payroll needs, consider whether the feature set is sufficient. Take Advantage of the Free Trial/Demo: The interface is one of BambooHR’s biggest strengths, so experiencing it firsthand will help you determine if it fits your workflow. Review Add-On Costs: Some features like payroll, performance management, and time tracking may come at an additional cost. Clarify what’s included in your package.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
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