What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Workforce Management - Midmarket category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

3% Negative
2% Neutral
95% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Efficient Service

Feature Ratings

Average 84

Attendance Management and Policies

86

Workforce Scheduling

86

Workforce Dashboards and Reporting

85

Workforce Planning and Forecasting

85

Time Capture

85

Absence Management

84

Time Capture Physical

83

Staffing

82

Labor Costing and Splitting

82

Shift Management

82

Rate Policies

79

Vendor Capability Ratings

Average 84

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Availability and Quality of Training

84

Breadth of Features

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

82

Ease of Customization

81

BambooHR Reviews

Gloria N.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

BambooHR is a wonderful platform for your HRIS sys

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

Their Customer Service agents have had the proper training to handle calls and they have the knowledge to troubleshoot.

What is your favorite aspect of this product?

You can semi customize it if needed , also it works!

What do you dislike most about this product?

The cost is a little pricey per month. I wish they would work with larger customers as they grow and adjust their pricing.

What recommendations would you give to someone considering this product?

I would tell them that they will not get a better platfor for HRIS and better customer service from another company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ram A.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

The best cost-effective HCM for SMB

Likeliness to Recommend

8 /10

What differentiates BambooHR from other similar products?

BambooHR is very easy to implement when comparing to other HCM systems. BambooHR also offer a very large marketplace for additional solutions as needed.

What is your favorite aspect of this product?

BamobooHR delivers an intuitive and easy-to-use platform for our end users. From the admin side - we have a lot of automation with other systems, saving us a lot of daily working hours.

What do you dislike most about this product?

Customization can be done only by the support team. Syaytem admin can't add fields. Compensation is not hidden and visible when scrolling on the user profile without a log to indicate that the salary was viewed.

What recommendations would you give to someone considering this product?

When considering BambooHR, it's very important to map the other tool that should integrate with BamobooHR and verify that the current company's HR and IT systems can work with BambooHR.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Caring

Cons

  • Commodity Features
  • Security Frustrates

Dylan C.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great SMB Product

Likeliness to Recommend

6 /10

What differentiates BambooHR from other similar products?

It's easy to implement and manage at a small to medium size of company

What is your favorite aspect of this product?

the implementation went very smoothly

What do you dislike most about this product?

it's reporting and data integration could be much better

What recommendations would you give to someone considering this product?

if you're a company under 2000 employees then you may want to consider

Pros

  • Effective Service
  • Respectful
  • Includes Product Enhancements
  • Continually Improving Product

Cons

  • Less Caring

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