What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Workforce Management - Midmarket category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

5% Negative
1% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Efficient Service
  • Acts with Integrity

Feature Ratings

Average 84

Attendance Management and Policies

87

Time Capture

86

Workforce Scheduling

86

Absence Management

85

Workforce Planning and Forecasting

84

Time Capture Physical

83

Workforce Dashboards and Reporting

83

Staffing

83

Shift Management

82

Labor Costing and Splitting

80

Rate Policies

79

Vendor Capability Ratings

Average 83

Ease of Data Integration

86

Business Value Created

86

Quality of Features

85

Ease of Implementation

85

Availability and Quality of Training

83

Ease of IT Administration

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Vendor Support

82

Usability and Intuitiveness

82

Ease of Customization

80

BambooHR Reviews

Kristin M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Could be Better

Likeliness to Recommend

7 /10

What differentiates BambooHR from other similar products?

Takes on a different GUI experience for sure. It may be easier for some, but does not seem to be as user friendly as other solutions.

What is your favorite aspect of this product?

Decent Customer Support.

What do you dislike most about this product?

Several ineffficient tasks and repetitive processes.

What recommendations would you give to someone considering this product?

Make sure you evaluate all of your options and choose the best fit for your team.

Pros

  • Trustworthy
  • Acts with Integrity
  • Reliable
  • Efficient Service

Cons

  • Wastes Time
  • Inhibits Innovation
  • Slower Product Innovation

David Antonio O.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

BambooHR is very customizable and organized

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

We had a lot of difficulties with the management of our human resources, and with the management of our workflows (we took too long) but thanks to the implementation of bambooHR this is no longer a problem. It is a good service.

What is your favorite aspect of this product?

We like that the platform allows to delegate work to other employees, and that the degree of responsibility of each one within the team can be managed. BambooHR demonstrates a great display on the desktop platform, and its ATS system is impeccable with tracking.

What do you dislike most about this product?

Do not dislike that it is a bit complicated to program email alerts. Its integrated system for the edition of personnel reports is quite coarse and not very customizable. It allows to separate the employees according to talents and areas, but this function is very vague. You need to apply better parameters to calculate talent.

What recommendations would you give to someone considering this product?

BambooHR is perfect for small businesses. If your company has more than 100 employees, you may need to look for a different solution. If you need benefits administration or other components that it doesn't provide like HRIS, you have the opportunity to add them. As far as onboarding new employees, it makes it very easy to use for both employers and new employees.

Pros

  • Trustworthy
  • Unique Features
  • Inspires Innovation
  • Caring

Victoria G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

User-friendly product

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

User-friendly, no pop up tabs unlike other HRIS.

What is your favorite aspect of this product?

HRIS & ATS in one.

What do you dislike most about this product?

Reports can be tricky to use. There is a bit of a learning curve with that.

What recommendations would you give to someone considering this product?

AMAZING Customer service / support.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Effective Service

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