What is Automation Anywhere?
Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Out of the box integration
Process Discovery
Code-Free Programming
Action Logging
Central Deployment
Cloud Hosting
Exception Handling
Natural Language Processing
Concurrent Work
Distributed Work
Performance Monitoring
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Document Automation
Cloud Native Platform
Process Discovery
AARI
Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Automation Anywhere Reviews
Martin M.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2026
Impressive Robotic Tool for Business Automation
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
We use Automation Anywhere for automation purposes and this helps us in handling all tasks The interface is bot supported and this makes the integration more efficient and simple
What is your favorite aspect of this product?
We have consistently reduced the manual errors that can lead to operational problems The app brings a centralized management support and this includes solid governance and analytics tools
What do you dislike most about this product?
Advanced automation faces some problems and this needs extra scrutiny and training The licensing process is complex and expensive
What recommendations would you give to someone considering this product?
Automation Anywhere is solid and makes all the automation processes more flexible
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Continually Improving Product
Please tell us why you think this review should be flagged.
Rohit S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2026
Powerful RPA, Needs Strong Governance
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
The differentiator is its bot store and reusable automation components, which encourage quicker deployment of prebuilt automation rather than building from scratch. This can significantly speed up time-to-value in enterprise environments where many processes are similar across departments. And from software engineer m’s perspective, one of the key differences is that Automation Anywhere has increasingly moved toward a cloud-first architecture (Automation 360).
What is your favorite aspect of this product?
The strong point is the way it combines traditional RPA with AI-assisted document and process automation. Instead of only handling rigid, rule based tasks, it can extend into more real-world scenarios like invoice, emails, and semi-structure data. And from a software engineering point of view, I especially like the cloud-first control room and centralized bot management.
What do you dislike most about this product?
The limitation is that the learning curve can still be quite steep in enterprise setups. Even through the UI is designed to simplify automation, understanding the full ecosystem–Control Room, bot agent, credentials vaults, and deployment pipelines–takes time, especially for teams new to RPA. And also find that performance and maintainability can become a concern at scale.
What recommendations would you give to someone considering this product?
The key consideration is scaling governance across teams. As automation spreads, different teams mat start building their own bots independently. Without strong governance and shared standards, you can end up with duplicated workflows, inconsistent design patterns, and harder-to-debug system. And i’s also recommend evaluating the maintainability of bots over time. It’s easy to build quick automation, but the real challenge comes later when business processes change.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Sagar B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2026
Powerful RPA Suite
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
The platform provides strong scalability, governance, and orchestration capabilities while offering tools that help organizations automate both structured and unstructured business processes
What is your favorite aspect of this product?
The ability to automate complex business processes while maintaining centralized control and monitoring is the feature I value most.
What do you dislike most about this product?
Licensing and platform administration can sometimes be challenging, particularly for organizations managing large automation programs.
What recommendations would you give to someone considering this product?
Start with high-volume, rule-based processes that deliver measurable business value.
Pros
- Helps Innovate
- Enables Productivity
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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