ArcSight Enterprise Security Manager (ESM) Customer Reviews 2023 |

What is ArcSight Enterprise Security Manager (ESM)?

Tackle cyber threats in real time by using powerful, scalable, and efficient SIEM security software.

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ArcSight Enterprise Security Manager (ESM) Ratings

Real user data aggregated to summarize the product performance and customer experience.

75 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ArcSight Enterprise Security Manager (ESM)?

10% Negative

0% Neutral

90% Positive

Pros

Enables Productivity
Unique Features
Client Friendly Policies
Altruistic

Feature Ratings

Average 82

Security Threat Visibility

91

Data Security and Retention

90

Incident Management and Remediation

87

Analytics and Reporting

85

Threat Intelligence

83

Log Collection

82

Correlation

80

Forensic Analysis Support

78

Big Data Analytics

78

Scalability and Network Performance

78

Data Enrichment

70

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Availability and Quality of Training

84

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

79

Ease of IT Administration

78

Vendor Support

78

Quality of Features

78

Business Value Created

76

Ease of Implementation

76

Ease of Customization

75

ArcSight Enterprise Security Manager (ESM) Reviews

Rasitha A.

Role: Information Technology
Industry: Technology
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Jul 2022

It offers very powerful features for SIEM.

Likeliness to Recommend

8 / 10

What differentiates ArcSight Enterprise Security Manager (ESM) from other similar products?

Splunk Enterprise LogRhythm NextGen SIEM Platform QRadar SIEM Splunk Enterprise LogRhythm NextGen SIEM Platform QRadar SIEM McAfee Enterprise Security Manager LogPoint - SIEM Elastic (ELK) Stack SolarWinds Security Event Manager (SEM) Exabeam Fusion McAfee Enterprise Security Manager LogPoint - SIEM Elastic (ELK) Stack SolarWinds Security Event Manager (SEM) Exabeam Fusion

What is your favorite aspect of this product?

ArcSight has made great investments around opening up its architecture, embedding analytics, and unlocking the capability of the SIEMPowerful distribute. We’ve never had the ability to solve use cases across users, apps and data the way we do today. It has features that provide great flexibility on logs. My favorite feature is the trend report. With this feature, real-time logs over the logs of the report to match the results of the report with a different database to get instant reports to access the report provide quick access.Very powerful SIEM with plenty of predefined corellation scenarios.Could be integrate easily with almost everything

What do you dislike most about this product?

May be incase for new users could be a little difficult to play with, but there are a lot of training materials and courses. Any big organization and large products which gather logs sometimes have problems with troubleshooting issues that is little bit hard for big organization.

What recommendations would you give to someone considering this product?

It offers very powerful features for SIEM & ESM's log supporting surface is very high and almost all the types of logs are supported which is one of the best features of the tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ArcSight Enterprise Security Manager (ESM)

ArcSight Enterprise Security Manager (ESM)

What is ArcSight Enterprise Security Manager (ESM)?

Company Details

Need Assistance?

ArcSight Enterprise Security Manager (ESM) Ratings

75 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love ArcSight Enterprise Security Manager (ESM)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Threat Visibility Integration with security technologies for monitoring, incident analysis, and data enrichment to enable tracking and analysis of related events.

Data Security and Retention Access controls to system data, protection of SIEM data, system access monitoring, external storage integration, and efficient data compression.

Incident Management and Remediation Detection and incident management with preset and customizable remediation capabilities, integration into workflow systems, and optional automatic remediation.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Log Collection Collection from firewall and network logs, IDS logs, Windows server logs, web server logs, and various syslog sources.

Correlation Correlation policies for CAN data and baselining, acting in near real-time.

Forensic Analysis Support Query capabilities with pre-built and custom drill down, pivot, and parsing; includes export functions and event session reconstruction.

Big Data Analytics Use of big data analytics through integration into purpose-built big data tools or native capabilities, incorporating advanced security methods.

Scalability and Network Performance The product's ability to scale horizontally and vertically, while employing various methods to reduce any latency impacts from CAN activities.

Data Enrichment Includes the enhancement of the value of internally held data by appending related attributes from external sources .

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

ArcSight Enterprise Security Manager (ESM) Reviews

Rasitha A.

It offers very powerful features for SIEM.

Likeliness to Recommend

Pros

Feature Ratings

Security Threat Visibility

Data Security and Retention

Incident Management and Remediation

Analytics and Reporting

Threat Intelligence

Log Collection

Correlation

Forensic Analysis Support

Big Data Analytics

Scalability and Network Performance

Data Enrichment

Vendor Capability Ratings

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Quality of Features

Business Value Created

Ease of Implementation

Ease of Customization